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Dispute Rules Content Pack for Nacha

Dispute Rules Content Pack for Nacha

by Service-now.com

Compliance-ready toolkit for ACH dispute resolution

0 installs 0 reviews v1.1.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-12-12 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

This application provides a centralized reference for ACH return reason codes and the logic used to determine them, based on Nacha operating guidelines. It includes knowledge base articles outlining eligibility rules, required documentation, and timelines for each return code. Designed to support back-office and compliance teams, this tool helps streamline decision-making, ensure regulatory alignment, and reduce errors in dispute processing.

Key Features

- Rules to derive ACH dispute categories and reason codes based on Nacha guidelines.
- Determine chargeback eligibility using an integrated KB article that contain operating guidelines by Nacha.

Version History (2)
v1.1.0 2026-07-09 16:55:50
Changed Updated internal application components to support ongoing platform enhancements
v1.0.0 2025-12-11 14:25:45
Initial release
ID: e532e96cfff62210bdddffffffffff33 · Published: Jul 2026 · Updated: Sep 09, 2026