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Order Management for Channel Partners

Order Management for Channel Partners

by Service-now.com

Transform Partner Order Management and Tracking

0 installs 0 reviews v7.0.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-12-12 Latest: 2026-11-01 (0 installs)
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Date Install Count Change
2026-11-01 0 -

About

Empower your channel partners with seamless order management capabilities. This app enables resellers and distributors to efficiently track and manage orders through a partner portal, while enterprises maintain full visibility and control over the partner sales process.

 

PC suggestion:

Empower channel partners with seamless order management capabilities. This application enables resellers and distributors to track and manage orders efficiently through the Partner Portal, while enterprises maintain visibility and control across the partner sales process.

Key Features

- **Enterprise Order Creation:** Internal teams can create and manage orders on behalf of channel partners
- **Comprehensive Order Tracking:** Partners can view order summaries, detailed order lists, and track order records in real-time
- **Multi-Partner Support:** Manage multiple channel partners as resellers for a single customer with full relationship tracking
- **Integrated Workspace:** Streamlined order management experience for enterprise Partner Relationship Managers
- **Role-Based Access:** Leverage robust permissions for Partner Managers, Admins, and Agents
- **Complete Order Visibility:** Track orders throughout the entire lifecycle with detailed views and history
- **Secure Data Access:** Channel partners and Partner Relationship Managers can only view orders related to their specific partnerships, ensuring data privacy and compliance

 

Personas supported:

- External Partner Managers and Associates
- Enterprise Partner Relationship Managers
- Enterprise Partner Admins and Agents
- Organizations managing reseller and distributor networks

Version History (5)
v7.0.1 2026-09-10 20:43:32
No net-new features were released.
v5.0.1 2026-08-07 19:55:33
- Updated the version to 5.0.1 New No net new features 
v3.0.0 2026-03-12 17:11:34
New   NA Changed- Navigation changes to Orders in partner portal FixedNA Removed NA    
v2.0.0 2026-03-12 17:11:36
New    NA Changed- Navigation changes to Orders in portal Fixed    NA Removed   NA
v1.0.0 2025-12-11 14:52:53
New     Introduced a new role  - Order partner UI  Channel partners can view Order summaries , Order lists , track orders...
ID: 4f195042ff4322107596fffffffffff6 · Published: Sep 2026 · Updated: Nov 01, 2026