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Order Management for Channel Partners

Order Management for Channel Partners

by Service-now.com

Transform Partner Order Management and Tracking

0 installs 0 reviews v5.0.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-12-12 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

Empower your channel partners with seamless order management capabilities. This app enables resellers and distributors to efficiently track and manage orders through a partner portal, while enterprises maintain full visibility and control over the partner sales process.

Key Features

- **Enterprise Order Creation:** Internal teams can create and manage orders on behalf of channel partners
- **Comprehensive Order Tracking:** Partners can view order summaries, detailed order lists, and track order records in real-time
- **Multi-Partner Support:** Manage multiple channel partners as resellers for a single customer with full relationship tracking
- **Integrated Workspace:** Streamlined order management experience for enterprise Partner Relationship Managers
- **Role-Based Access:** Leverage robust permissions for Partner Managers, Admins, and Agents
- **Complete Order Visibility:** Track orders throughout the entire lifecycle with detailed views and history
- **Secure Data Access:** Channel partners and Partner Relationship Managers can only view orders related to their specific partnerships, ensuring data privacy and compliance

 

Personas supported:

- External Partner Managers and Associates
- Enterprise Partner Relationship Managers
- Enterprise Partner Admins and Agents
- Organizations managing reseller and distributor networks

Version History (4)
v5.0.1 2026-08-07 19:55:33
- Updated the version to 5.0.1 New No net new features 
v3.0.0 2026-03-12 17:11:34
New   NA Changed- Navigation changes to Orders in partner portal FixedNA Removed NA    
v2.0.0 2026-03-12 17:11:36
New    NA Changed- Navigation changes to Orders in portal Fixed    NA Removed   NA
v1.0.0 2025-12-11 14:52:53
New     Introduced a new role  - Order partner UI  Channel partners can view Order summaries , Order lists , track orders...
ID: 4f195042ff4322107596fffffffffff6 · Published: Aug 2026 · Updated: Sep 09, 2026