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Segment Management

Segment Management

by Service-now.com

Partner Segmentation and Tiering Made Simple

0 installs 0 reviews v4.0.0 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-12-12 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 1 -1
91 days of no change
2026-01-25 0 +1

About

Transform how you categorise and engage your partner ecosystem with segment management. This application provides a flexible framework to group channel partners based on value, performance, and strategic criteria—enabling differentiated support levels, targeted incentives, and tailored engagement strategies.

Key Features

- **Flexible Segmentation Framework:** Create unlimited segment structures tailored to your business needs
- **Criteria-Based Classification:** Define specific criteria levels to automatically categorize partners
- **Multi-Program Support:** Assign different segment structures to various partner programs
- **Partner Progression Tracking:** Establish clear pathways for partners to advance through tiers
- **Performance-Based Grouping:** Segment by revenue, certifications, specializations, or custom metrics
- **Role-Based Configuration:** Granular access controls for admins and segment managers

Version History (5)
v4.0.0 2026-08-07 19:55:32
- Updated the version to 4.0.0 New No net new features 
v3.0.0 2026-08-07 19:55:56
- Updated the version to 3.0.0 New No net new features 
v2.3.0 2026-05-05 14:53:27
NewNAChanged - Security upgradesFixedNARemovedNA
v1.1.0 2026-01-20 15:29:15
New - Added read & write access to the system property - sn_seg_segment_activity.fields for the segment admin role.  Changed - NA Fixed -N...
v1.0.0 2025-12-11 14:55:28
New - Introduced Segment table as part of the data model - Introduced the following roles      - Segment management admin ...
ID: 7bfcaf903f2f26100869f41d001f8b21 · Published: Aug 2026 · Updated: Sep 09, 2026