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Knowledge Center

by Service-now.com

Centralized Knowledge Management home to discover key insights and capabilities

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0 installs 0 reviews v31.12.13 Scoped Application Free

Install Trend

First tracked: 2025-12-12 Latest: 2026-09-09 (0 installs)

View Install Data

Date	Install Count	Change
2026-09-09	0	-
134 days of no change
2026-04-27	2	-2

About

Knowledge Center, powered by Agentic AI, redefines modern Knowledge Management systems with advanced content creation tools and automated remediation. This system takes action on knowledge content creation, updates, gaps, and deduplication to enhance the overall health of the knowledge base.

Key Features

The Knowledge Center centralized hub for Knowledge Admin and Manager:

1. Is an entry point for KM Management personas to manage all capabilities and configurations

2. Guides users on the next-best actions to take by displaying actionable key insights

3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retirement

Version History (10)

v31.12.13 2026-08-24 22:21:57

Auto-update Auto-merge Otto rebranding

v31.12.11 2026-08-07 20:35:19

Auto-update, auto-merge and otto branding updates

v31.11.3 2026-07-09 17:17:02

No feature release, ECE defect

v31.10.8 2026-06-16 16:21:20