The **MaaS360 UEM Bridge for ServiceNow** bridges Unified Endpoint Management (UEM) and IT Asset Management (ITAM) — bringing real-time device intelligence directly into your ServiceNow environment.

This integration delivers seamless synchronization of IT assets managed in **MaaS360** with the **ServiceNow Configuration Management Database (CMDB)**, enabling IT and support teams to operate with unified, accurate, and actionable insights.

With automated asset updates, event-driven incident creation, and end-to-end device lifecycle tracking, organizations can elevate service delivery, reduce manual effort, and improve compliance across endpoints.

- **Seamless CMDB Integration:** Automatically synchronize device information from MaaS360 into ServiceNow CMDB — keeping your IT asset inventory accurate and always up to date.

- **Unified Device Visibility:** Gain a 360° view of Android, iOS, Windows, and macOS devices — including ownership, compliance, and health metrics — right inside ServiceNow.

- **End-to-End Asset Tracking:** Follow each device’s journey from procurement to retirement, ensuring every stage of the lifecycle is captured and auditable.

- **User-Linked Insights:** Instantly connect users to their assigned devices, enabling faster troubleshooting and contextual support for IT teams.

- **Event-Driven Automation:** Trigger ServiceNow incidents automatically from MaaS360 events such as compliance breaches, security risks, or device health changes.

- **Smarter ITSM Operations:** Eliminate manual data entry with automated updates and enriched incident context — improving SLA performance and service efficiency.

- **Real-Time Operational Intelligence:** Empower IT and operations teams with live device and user insights without switching platforms.

- **Enterprise-Grade Security:** Ensure secure, policy-compliant data exchange between MaaS360 and ServiceNow with industry-standard encryption