The **Applied Epic Spoke — By Plutus** is the essential, production-ready connector for organizations using both ServiceNow and Applied Epic. Designed for **insurers, brokerages, claims/contact-center teams, and ServiceNow engineers** , this spoke securely and reliably integrates your core insurance data into your service management platform.

It solves the critical business problem of expensive, brittle, and unmaintainable custom integrations. By exposing reusable APIs for real-time access to **Policies, Claims and Client data** , the spoke delivers immediate, tangible value: you'll **lower integration and operational costs** by eliminating custom point-to-point development, **speed up case creation and agent workflows** with real-time lookups, and **boost data accuracy** by surfacing canonical Applied Epic records.

Our unique value is accelerating your modernization efforts. The spoke provides a **governed, auditable, and compliant** integration foundation, centralizing access controls for sensitive data (e.g., benefits/HIPAA). This allows you to rapidly enable key automation—like automatic case creation and policy validation—improving the **Customer Experience** with faster resolutions and personalized interactions, all while drastically shortening your **Time-to-Value**.

- **Seamless Applied Epic Integration:** Pre-built REST actions and Flow Designer steps to instantly connect ServiceNow with Applied Epic for real-time access to Policies and Client data.
- **Plug-and-Play Automation:** Low-code, ready-to-use spoke enabling automated policy lookups, client validations, and case creation without custom scripting.