Ensuring excellent performance of mobile networks and perfect quality for subscribers involves monitoring thousands of indicators across huge volumes of data.  

RADCOM's advanced anomaly detection system continuously monitors your network by building cell, site, service and subscriber KPIs in real-time. The system applies advanced AI/ML to identify potential issues and  generate detailed alerts before they impact your customers.  

By seamlessly integrating with ServiceNow TSOM, these intelligent alerts automatically create cases and trigger prevention workflows, allowing your team to address developing problems proactively.  

This powerful combination of early detection and automated response significantly reduces customer complaints and call center volume while maintaining optimal network performance. 

- Anomaly detection for hundreds of KPI/KQIs 
- Automated root cause analysis 
- Early warning detection of anomalies 
- Optimizing network performance 
- Planning network capacity 
- Predictive analytics 

- Telecom KPIs are monitored by AIM in near real time
- AIM automatically learns time series seasonal and trend behavior, detect anomalies and trigger alarms​
- Alarms provide time, dimensions, and severity information to assist on the root cause analysis​
- A variety of delivery options: SNMP, Kafka, email, SMS, Slack and more