SwiftConnect unites identity with physical space through a secure, connected network - transforming how organizations manage access by orchestrating the entire ecosystem of identities, devices, and spaces.

In partnership with ServiceNow, our platform integrates seamlessly with existing access systems and cloud services, extending workflow automation to approvals, provisioning, and updates in real time.

This creates a continuously synchronized environment where every person, credential, and space stays aligned — giving organisations both agility and confidence as needs evolve.

Integrating ServiceNow with SwiftConnect addresses critical business and operational needs by combining enterprise workflow automation with physical identity and access management. This integration improves employee, contractor, and visitor experience, automates manual and inefficient processes, enhances organizational security posture, and mitigates the risk of physical security vendor lock-in.

Primary benefits of the SwiftConnect Spoke:

- Seamless Access for Employees, Contractors, and Guests
- Efficient, Automated Administration
- Stronger Security and Compliance
- Flexibility Without Vendor Lock-In

**Identity / Credential / Permission Lifecycle Management**

ServiceNow, integrated with SwiftConnect, becomes the single source of truth for employees, contractors, and visitors:

- Automatically synchronize identities & birth right access permissions across tenant and landlord access systems
- Automatically activate, terminate or update credentials & access permissions in line with Joiner / Mover / Leaver (JML) processes and contractor / visitor onboarding / offboarding / registration procedures

This reduces manual administration and ensures consistent, secure access.

**End-to-End Workflow Integration**

- Integrate request, approval, and notification processes within ServiceNow, allowing users to manage access and monitor approval status in real time

**Access Data and Insights**

- SwiftConnect allows users to view identity, credential & permission attributes in real-time, facilitating enhanced governance & compliance as well as ad-hoc changes
- SwiftConnect feeds building access events into ServiceNow for reporting and analytics, giving organizations visibility into space utilization, compliance, and security trends
- Ensure all physical identity access is trackable and compliant with organizational security policies
- Maintain a comprehensive activity log for each identity, including timestamped actions and approvals, accessible through ServiceNow’s reporting tools