The Student Concierge
Students don't have to go to 10 places to make a request. They simply complete the appropriate form here, and that request is routed, managed, and resolved across the institution.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The biggest friction point in student and staff interaction is the business process of request-through-resolution. It’s a black hole with information silos and lost communications.
Student concierge gives students one place to go to request things like a change of major, schedule change, leave of absence, and even a fix to their dorm room window.
Once the request is made, it is routed to the appropriate person (or team), and the student has visibility into progress. All communications related to the matter are handled in the system - no lost emails.
We can enhance the experience with NowAssist and GenAI but even out-of-the-box, this app will transform your student and staff experience reducing frustration, delays, and even melt.
Key Features
- One-stop place for all student requests (change of major, leave of absence etc)
- Workflow and role-based routing of requests to the right staff
- Student dashboard allows them to stay updated on resolution status
- Task assignment, management, and approval workflows for staff
- Option to add NowAssist and GenAI to enhance student and staff experience