KPMG disputes case management
KPMG can help financial institutions transform disputes and fraud operations
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
KPMG LLP (KPMG), a Global Elite Partner and the 2025 ServiceNow Worldwide Transformation Partner of the Year, helps financial services institutions transform their disputes and fraud operations by leveraging the full ServiceNow Financial Services Operations (FSO) suite—including its advanced disputes case management capabilities.
**Results/Outcomes:**
- **Reduce labor costs**
- **Improve customer confidence**
- **Minimize reputational risks**
Key Features
**Functional features:**
- Consolidated disputes management
- Integrated fraud, governance, and regulation reporting
- Customer intake and Self-service
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**Technical features:**
- Built in integrations with internal and third-party systems using tokenization
- Scalable data model for additional disputes flows and automation
- Integrated regulatory and policy SLAs