PlexTrac - GRC Integration
by PlexTrac Inc
Connect PlexTrac findings to ServiceNow GRC Issues for automated policy risk tracking
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 3 | -3 |
| 166 days of no change | ||
| 2025-11-11 | 2 | +1 |
| 2025-11-10 | 1 | +1 |
| 48 days of no change | ||
| 2025-09-22 | 0 | +1 |
About
The PlexTrac – GRC Integration provides an automated pipeline for turning PlexTrac findings into GRC Issues (sn\_grc\_issue) within ServiceNow. Using a robust REST interface and shared Core components, this app enables organizations to track compliance violations, policy failures, and other risks within the native GRC module - improving visibility and governance across the enterprise.
Key Features
- Automated Issue Creation:
Automatically ingests security issues from PlexTrac and creates records in the sn\_grc\_issue table in ServiceNow.
- Support for Rich Text and Choice Handling:
Includes logic for translating complex field types like rich text descriptions and choice values such as Priority, and state.
- RESTful Processing Layer:
Exposes Scripted REST APIs for data ingestion from PlexTrac, powered by reusable Script Includes that handle dynamic payload routing and processing logic
- Bidirectional Integration Capable:
Automatically creates dependent reference records such as CI/Assets if they don’t already exist, ensuring record consistency and integrity.
- Outbound Sync & Retry Queue:
Can be extended to support outbound updates from ServiceNow back to PlexTrac via the Core’s outbound sync queue.
- Modular Design:
Built entirely on top of PlexTrac Core, this application reuses preconfigured Table, Field, and Choice mappings, as well as shared Script Includes, Scripted REST APIs, and processing logic - ensuring a lightweight, extensible, and code-free integration experience