T-Mobile Quick Connect
Giving IT administrators, procurement teams and employees a smarter, faster way to order and manage wireless lines and devices - all in one place.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 2 | -2 |
| 235 days of no change | ||
| 2025-09-03 | 1 | +1 |
| 2 days of no change | ||
| 2025-08-31 | 0 | +1 |
About
Connectivity as a Request (CaaR) enables T-Mobile for Business (TFB) customers to request mobile lines directly from their ServiceNow ITSM instance. This solution eliminates the need for manual telecom fulfillment processes and costly stipends, enabling streamlined, policy-driven mobile line provisioning initiated by employees.
Key Features
- Native ServiceNow experience: Integrates directly into your existing ServiceNow environment, keeping everything centralized and connected.
- End-to-end order management: From request and approval to fulfillment and delivery, every step is automated and tracked in one place.
- Smart catalog control: Customize which devices, plans, and catalog items are available to employees based on role or department.
- Flexible SIM options: Offer both physical SIMs and eSIM activations using IMEI, so users get what they need fast.
- Automated approvals- Built-in workflows help managers review and validate requests- automatically.
- Real-time status and auditing: Track order process, shipping updates, and history with intuitive dashboards.