Computacenter Three Strikes
Automate the Three Strikes process for your Service Desk
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 2 | -2 |
| 182 days of no change | ||
| 2025-10-26 | 1 | +1 |
| 45 days of no change | ||
| 2025-09-10 | 0 | +1 |
About
The Computacenter Three Strike Accelerator is a ServiceNow application which allows Service Desk agents to automate the process of contacting end users to collect additional information about an incident which has been raised.
The Three Strike process has the following features and benefits
- Automated Three Strikes process to manage aged incidents in ServiceNow
- Automatically contacts the caller at predetermined intervals until a response is received or the incident is closed
- Reduces manual effort and human error in managing incident notifications
Key Features
The Computacenter Three Strike Accelerator is a ServiceNow application which allows Service Desk agents to automate the process of contacting end users to collect additional information about an incident which has been raised.
The Three Strike process has the following features and benefits
- Automated Three Strikes process to manage aged incidents in ServiceNow
- Automatically contacts the caller at predetermined intervals until a response is received or the incident is closed
- Reduces manual effort and human error in managing incident notifications