The ** Service Graph Connector for Palo Alto Networks IoT/OT Security**  provides seamless bi-directional integration with ServiceNow CMDB products for industrial, healthcare, and commercial environments. This Service Graph Connector automates the synchronization of operational technology (OT), internet of things (IoT), medical (IoMT), building management system (BMS), and other asset data automatically discovered and classified by Palo Alto Networks IoT/OT Security with the ServiceNOW CMDB.
Using ServiceNow’s native data model, comprehensive asset data is seamlessly integrated into CMDB workflows ensuring teams have the latest and most complete asset inventory information at their fingertips. The bi-directional nature of this integration allows Palo Alto Networks IoT/OT Security to supplement asset data learned via network traffic analysis with data already within ServiceNOW to provide even more comprehensive risk visibility and security recommendations to improve security posture and harden critical systems.

- ServiceNow Operational Technology (OT) Certified Service Graph Connector
- Bi-directional data exchange of IoT, OT, IoMT, and IT asset attributes between CMDB and Palo Alto Networks IoT/OT Security
- Palo Alto Networks IoT/OT Security constantly monitors network behaviors to discover all assets across all industries
- Guided setup to activate integration in minutes
- Flexible data import/export scheduling to ensure data accuracy without slowing down application performance
- Import uses IRE API to accurately map ServiceNOW classes and attributes based on device identity, while providing customization options
- Create new assets within the CMDB or match to existing assets using unique asset identifiers like MAC, Serial Number, Hostname, and IP
- Map sites within IoT/OT Security to configured sites within the CMDB
- Enhance asset metadata within IoT/OT Security to improve risk visibility and security outcomes