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Retail Mobile

Retail Mobile

by Service-now.com

The Retail Mobile application offers a tailored mobile experience for retail operations, enabling frontline teams to efficiently manage store activities and resolve issues on the go.

0 installs 0 reviews v3.4.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-07-31 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 1 -1
158 days of no change
2025-11-19 0 +1

About

The Retail Mobile application offers a tailored mobile experience for retail operations, enabling frontline teams to efficiently manage store activities and resolve issues on the go. It provides real-time insights into Key Performance Indicators (KPIs), supports issue tracking, and is compatible with both Android and iOS platforms.

Key Features

As a store manager or store associate, you can efficiently manage operations and access key tools on the go. The store team has an improved experience that boosts productivity with the new mobile application. The configurable mobile interface also accelerates time to value.

Version History (7)
v3.4.1 2026-08-07 19:13:36
Changed: Added due date field on retail case card and retail task 
v3.3.0 2026-06-16 16:50:50
New Navigation and entry-point behaviour for taking and viewing questionnaires. Plugin structure, role placement, and configuration for Retail Qu...
v3.2.0 2026-06-16 16:50:34
New Navigation and entry-point behavior for taking and viewing questionnaires. Plugin structure, role placement, and configuration for Retail Que...
v3.1.0 2026-03-12 15:49:29
New Store Associates and Managers can fulfill assigned Store Tasks on "My Work"
v3.0.0 2026-03-12 15:49:40
New Store associates and managers can fulfil assigned store tasks from the My Work tab in Retail Mobile.
v2.2.0 2025-07-31 15:57:17
New: Simplify frontline staff access with a new dedicate mobile app for faster response times and improved accuracy with the new Retail Mobil...
v2.1.0 2025-07-31 15:58:18
New:  Simplify frontline staff access with a new dedicate mobile app for faster response times and improved accuracy with the new Retail...
ID: d3459c3d332356100203ec382e5c7b4b · Published: Aug 2026 · Updated: Sep 09, 2026