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Lead-to-Cash Process Management

Lead-to-Cash Process Management

by Service-now.com

Create and monitor sales process records using Lead-to-Cash Process Management application

0 installs 0 reviews v2.3.0 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-07-31 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 2 -2
166 days of no change
2025-11-11 1 +1
6 days of no change
2025-11-04 0 +1

About

View the associated relationships between different sales entities tied to the sales process record using a hierarchical node map view.

Key Features

- Create sales process records and associate them with different entity types (opportunity, quote, orders etc)
- Visualize the relationships between different sales entities tied to a top level sales level record using a node map hierarchy view
- View the corresponding details, activities, emails, attachments, tasks, and checklists associated to the sales process records tied to nodal map hierarchy view
- View the consolidated emails and tasks tied to the sales process record and its associated child entities within the corresponding emails and Tasks sub-tabs
- Manually add entities to a sales process record using Link Records button on node map view for additional monitoring
- Disassociate the entities manually tied to a sales process when records cease to exist, or active monitoring is no longer needed using the Delink button
- Toggle between hard links (actively monitored) and soft links (database relationships) on a real time basis and view the updated node map
- Compose email for a sales process record and notify the corresponding recipients
- Create checklists for a sales process record to capture the list of sequential steps and activities to be performed to complete a business process
- Initiate a discussion with concerned stakeholders to expedite communication and collaboration related to the sales process record and its associated child entities
- Delete a sales process record when it no longer needs active monitoring 
- View the line items, details, tasks, emails, characteristics associated with child entity objects
- Navigate to the detailed view of an entity record (for example, Opportunity, Quote, etc) using the side link menu option 

Version History (4)
v2.3.0 2026-06-16 16:33:28
Fixed: Enhanced security by introducing non-glide Query Range ACLs.
v2.2.3 2026-03-12 16:31:28
New: As part of platform security best practices, all system properties in the Lead-to-Cash Process Management application now have defined read an...
v2.2.2 2025-12-11 14:35:25
  Some of the current fields have their property value set to read_only. According to the platform’s security directive, these fields must be ...
v1.0.0 2025-07-31 16:16:47
Visualize the sales process in a node map, showing relationships between different sales entities in a hierarchical format.  Manually add add...
ID: 05dc7eacff202210aa95ffffffffff1b · Published: Jun 2026 · Updated: Sep 09, 2026