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Legal Hold Notification

Legal Hold Notification

by Service-now.com

Send legal hold notifications to custodians to preserve legal data, confirm notice acknowledgment, track statuses, and issue reminders.

0 installs 0 reviews v1.2.4 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-07-31 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 3 -3
178 days of no change
2025-10-30 2 +1
29 days of no change
2025-09-30 1 +1
35 days of no change
2025-08-25 0 +1

About

The Legal Hold Notification communicates to employees that a legal hold is being placed on data for which they are custodians and manages their acknowledgments. It generates legal hold notices, delivers notifications and reminders to custodians, and tracks acknowledgments within the legal counsel center.

Key Features

The Legal Hold Notification application has the following features: 

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Create Legal Hold Matters: Request a legal hold, assign custodians, select from hold notice templates
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Preview Hold Notices: Edit hold notices before they are sent, send notices by email and assign tasks to custodians
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Issue and t​rack hold acknowledgments: Employees can acknowledge legal hold notifications and get reminders 
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Maintain records for compliance and audit requirements: When the legal hold is closed, the Legal Hold Notification application stores detailed information about notices and acknowledgements.

Version History (4)
v1.2.4 2026-07-09 17:15:55
New Changed Fixed UI improvements Removed
v1.2.1 2026-06-16 16:27:29
New Changed Fixed Security fixes Fixed an issue to improve the performance while issuing the Legal hold notice Removed
v1.1.0 2025-12-11 12:07:03
New Changed Security enhancements Performance improvements Fixed Resolved UI and content related issues. "Issue Legal hold" UI action has been...
v1.0.2 2025-07-31 16:23:36
New Legal Hold Notification helps organizations manage their legal obligation to preserve relevant information when a legal hold is issued. It en...

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ID: 14ae26b447df1e10a1274309536d431a · Published: Jul 2026 · Updated: Sep 09, 2026