DLP Incident Response integration with Symantec
Integration with Symantec Data Loss Prevention (DLP) to automate DLP incident response workflow.
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v1.3.2
Scoped Application
Free (integration tables[13] not counted)
13 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 10 | -10 |
| 174 days of no change | ||
| 2025-11-03 | 9 | +1 |
About
Provides out-of-the-box integration to import DLP incidents from Symantec. This app can be used in combination with the Data Loss Prevention Incident Response app to automate DLP incident remediation workflow for incidents generated by Symantec.
Key Features
- Import DLP incidents created for Endpoint, Network, Email, and Cloud.
- Ability for DLP analysts to view matched sensitive data types and the text snippet that violated the policy (matched text snippets are not stored in ServiceNow).
- Bidirectional integration to update the state of DLP incident in Symantec based on the state/status in ServiceNow.
Version History (7)
v1.3.2
2026-06-16 16:45:32
Fixed:
Fixed the issue of the bi-directional synchronization not functioning correctly from ServiceNow to Symante
Resolved the issue of Symantec D...
v1.3.1
2026-01-20 15:05:15
Fixed:
Fixed ACL on the Match Content field in the Detected Sensitive Info table.
v1.2.0
2025-12-11 15:51:42
New:
Upgraded all dictionary-level read-only fields to Strict Read-Only, to enhance security and prevent unauthorized changes. This update ensure...
v1.1.30
2025-10-16 15:11:07
Fixed:
Fixed issue by ensuring execution occurs only after Q entry record updates to prevent DLP incidents from being created without proper metad...
v1.1.21
2025-06-06 01:20:49
Fixed:
Unnecessary error logs that were generated on clicking the Sensitive Information tab in the Workspace.
v1.1.20
2025-01-30 15:28:37
New:
Symantec Evidence File External Storage Implementation:
Implemented external storage for Symantec evidence files, ensuring secure, sca...
v1.1.18
2024-11-07 15:16:48
Fixed:
Security defects including the misconfiguration of Access Control Lists (ACL) to improve the system protection.
The integration performed a...
ID: 5e2851b25f62301002c46c3b0b82b55c · Published: Jun 2026 · Updated: Sep 09, 2026