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Industrial Guided Task

by Service-now.com

Help industrial workers do the right thing, the right way, every time

0 installs 0 reviews v0.3.2 Scoped Application Free-ish (consumes 2 tables) 2 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-06-06 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 3 -3
253 days of no change
2025-08-16 2 +1
66 days of no change
2025-06-10 1 +1

About

Industrial guided tasks are an innovative solution for industrial workers who have repeating or ad-hoc work that requires guidance, tracking, and confirmation. Guided tasks are generated from Industrial Standards and contain relevant contextual information related to the operational environment. They also include detailed guidance to help the industrial worker successfully complete required activities in a timely and accurate manner, including tasks performed during every shift.

Guided tasks support the industrial worker with:

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- Detailed scheduling and priority information, helping to answer the question “what do I need to do next?”
- Step-by-step activity flows, including steps which only activate when required
- Guidance at the point of use, including images, text, and Knowledge

Key Features

- Easily create and manage complex workflow definitions: Non-technical users can author rich, multi-step workflows that use text, images, and condition-based actions to guide industrial workers through the completion of the tasks they perform every shift.
- Execute Industrial Guided Tasks using the Workspace executor and increase operator productivity by guided step-by-step work instructions.
- Workflow integration: With seamless integration of knowledge into Industrial Guided Task make sure operators have the right knowledge to execute their work and allow them to fully focus on value-added activities. In addition, any deviations from standards can be directly registered from an Industrial Guided Task using follow-up actions or deviations.

Version History (2)
v0.3.2 2025-08-07 12:58:28
Added the ability to set target scores, thresholds and question weighting. Added support for Skill-based task assignment, as well as preventing ta...
v0.2.1 2025-05-01 17:03:54
Initial release
ID: 28fdf6ae256348128e927a16acc6d910 · Published: Aug 2025 · Updated: Sep 09, 2026