Activeo OneView CSM
Supercharge contact centers with Activeo's OneView, unifying ServiceNow CSM seamlessly
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v1.0.0
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Install Trend
First tracked: 2025-05-21
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Supercharge your contact center with Activeo’s OneView, seamlessly integrating ServiceNow CSM and your contact center system into a unified platform for customer service teams and their clients.
Results/Outcomes:
- Seamless customer experience
- Enabling Targeted campaigns
- Better Contact Center performance through reduced MTTRs
Key Features
Functional Features:
- Personalized IVR Menu
- IVR Journey
- On Call Survey
- Self-help Email
Technical Features:
- Enhanced IVR Integration with Customer Segmentation
- Integrated Dashboard & Report
ID: 3ef649971b992e100ffacaa6624bcb3c · Updated: Sep 09, 2026