Easily customize and deploy lifelike Digital Workers in face-to-face, empathetic, real-time interactions across your organization. Trained on Soul Machines patented Experiential AI™, these emotionally-intelligent AI Agents can see, hear, react and even empathize, fostering increased engagement and trust.  

With Soul Machines Workforce Connect™, you can automate repetitive conversational workflows right in the ServiceNow ecosystem, scaling efficiencies across verticals. Choose from top-requested templates and use Now Assist to easily start accelerating sales, boosting HR impact, optimizing CX and more. 

This intuitive, human-like interface simplifies and accelerates AI adoption for faster impact, increased customer satisfaction and improved ROI across your organization. 

Digital Workers can also securely capture structured data from conversations, with results automatically stored in ServiceNow for reporting, workflow triggers, insight development or further analysis.

**Key Benefits **

- **Unprecedented Efficiencies**
Now you can scale soft-skill, face-to-face tasks. Workforce Connect expands what’s possible in the AI landscape, automating time-consuming conversational workflows, and empowering employees to focus on higher-value work, and driving productivity to new heights.
Digital Workers gather, analyze and synthesize robust, human-centric data at scale, sourcing knowledge and delivering organized results directly in ServiceNow Tables, providing insights that can drive stronger strategic decisions.
- **Trust and Affinity**
Soul Machines Digital Workers create deeply engaging, authentic experiences that increase user satisfaction and build trust and affinity. Powered by patented Experiential AI™, they can see, hear, react, remember and even empathize more like a real human. 
- **Broader Digital Workforce Adoption**
Expedite AI adoption across your organization with a natural, conversational interface.
Soul Machines Digital Workers make it easy to integrate a Digital Workforce because they uniquely deliver the 5 things that make a human worker successful: Empathy, Trust-building, Communication, Adaptability & Coaching
- **Impact Across Industries**
Choose from easy, intuitive templates with customizable objectives to deliver efficiencies at scale:
**HR: ** Hiring, onboarding & training 
**Sales:**  Lead generation & qualification, Product education
**Healthcare:**  Consumer coaching, Certification tracking 
**Pharma:**  Consumer education, Clinical Trial interviews
**IT:** Always-on Customer support 
**Finance:** Customer education
**Cross-Industry:** Customer surveys, and much more

AI for Conversational Tasks

- Experiential Digital Workers streamline and scale time-consuming conversational workflows 

Life-like Digital Workers

- Digital Workers deliver face-to-face interactions that boost trust and engagement
- Hollywood-level CGI creates a natural, more human experience

Emotionally Intelligent

- Powered by patented Experiential AI™, trained on the human biological and neurological systems of emotion. 
- Experiential AI Agents see, hear, interact, react and even empathize more like a real human.

Easy to Create and Deploy

- Get a head start on a use case by using one of the existing Agent Templates.
- Customize your look and personality using flexible templates
- Define goals, context and outcomes to drive targeted conversations
- Seamlessly embed into ServiceNow workflows via one-time secure links
- Capture and route structured insights from calls into downstream workflows

Now Assist Integration

- Create Soul Machines Experiences conversationally through Now Assist