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Service Applicant Program Management

Service Applicant Program Management

by Service-now.com

Accelerate program setup and streamline applicant intake with a configurable, reusable framework.

0 installs 0 reviews v3.2.1 Scoped Application Free-ish (consumes 6 tables) 6 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-05-02 Latest: 2026-11-01 (0 installs)
View Install Data
Date Install Count Change
2026-11-01 0 -
187 days of no change
2026-04-27 4 -4
150 days of no change
2025-11-27 3 +1
127 days of no change
2025-07-22 2 +1
22 days of no change
2025-06-29 1 +1
24 days of no change
2025-06-04 0 +1

About

The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.

This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:

- Define program details, including descriptions, objectives, and timelines.
- Set up internal review teams and governance structures.
- Allocate budgets and assign resources.
- Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.

Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.

Key Features

- Predefined data model supporting programs, applications, budgets, and resource mapping
- Guided playbook for step-by-step program configuration
- Configurable activity UIs aligned with the playbook to support user workflows
- Seamless integration with Strategic Portfolio Management for enhanced planning and oversight

Whether you’re launching a one-time initiative or managing a portfolio of recurring programs, the Service Applicant Program Management application equips your team with the tools to do it efficiently and effectively.

Version History (11)
v3.2.1 2026-10-08 16:59:33
Defect fixes
v3.0.2 2026-09-10 19:17:20
Changed All customer-facing "Now Assist" references have been rebranded to "ServiceNow Otto". UI text, labels, help content, and localization file...
v2.1.0 2026-07-09 16:54:14
Minor fixes and enhancements
v2.0.1 2026-06-16 16:28:04
Rolling grant application submissions and approvals let you submit funding or decline recommendations for any scored proposal subset, enabling inc...
v1.22.5 2026-09-10 19:17:11
Defect fixes.
v1.22.0 2026-05-05 14:39:13
Incremental Release with Enhancements of existing features & Java 21 Support
v1.21.6 2026-04-09 15:04:54
Defect fixes for localisation, functional and accessibility issues.
v1.21.1 2026-02-06 01:47:59
New - Added dynamic, configurable filtering across GSP portal lists. All filters are multi-select; date fields support ranges. - sn_gsm_government_...
v1.1.3 2025-07-31 16:08:53
This release includes updated bug fixes
v1.0.8 2025-07-31 16:08:39
n/a

+ 1 more versions

ID: 358d4004830c2e104aaa90ffeeaad32e · Published: Oct 2026 · Updated: Nov 01, 2026