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Grants Management Playbook

Grants Management Playbook

by Service-now.com

Streamline and modernize the process of applying for and managing government funds.

0 installs 0 reviews v1.41.0 Scoped Application Free-ish (consumes 2 tables) 2 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-05-02 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 4 -4
150 days of no change
2025-11-27 3 +1
126 days of no change
2025-07-23 2 +1
22 days of no change
2025-06-30 1 +1
25 days of no change
2025-06-04 0 +1

About

The Public Sector Digital Services (PSDS) Grants Management solution enables government agencies to simplify and streamline grant program set-up, management, application intake, review, and screening by using playbooks. This application helps alleviate many of the systemic challenges government grant programs face today, including outdated grant-making systems, data fragmentation, workflow bottlenecks, and end-to-end visibility.

 

Create, publish, and manage grant programs with ease using a guided setup experience.

Playbooks provide visual, step-by-step configuration support.

Policy-as-Code Engine (PaCE) enables low-code configuration of business rules and screening logic.

Configurable Portal Widgets allow customization of applicant and reviewer interfaces.

Grants Workspace supports direct composition of funding proposals and award decisions.

Built-in business logic and validation reduce setup errors.

Smart Assessment improves creation and maintenance of application questions.

Decision Trees guide applicants through eligibility and application steps.

Self-service portal simplifies discovery, application, and tracking of funding opportunities.

Guided intake includes save, resume, and export functionality.

Results tab lets applicants view and download decision letters and merit summaries, and accept or decline awards.

#### ⚙️ Reviewer & Agent Productivity

- Reviewer Service Portal centralizes scoring, tracking, and reviewer assignments.
- Reviewer group management and score aggregation streamline evaluation.
- Templates for award and rejection letters reduce turnaround time.

Key Features

#### For Grant Program Managers

- Create, publish, and manage grant programs with ease using a guided setup experience.
- Setup and Proposals Playbooks provide visual, step-by-step configuration support.
- Policy-as-Code Engine (PaCE) enables low-code configuration of business rules and screening logic.
- Configurable Portal Widgets allow customization of applicant and reviewer interfaces.
- Grants Workspace supports direct composition of funding proposals and award decisions.

#### Error Prevention & Setup Guidance

- Built-in business logic and validation reduce setup errors.
- Smart Assessment improves creation and maintenance of application questions.
- Decision Trees guide applicants through eligibility and application steps.

#### Applicant Experience

- Self-service portal simplifies discovery, application, and tracking of funding opportunities.
- Proposals Playbook provides guided intake and includes save, resume, and export functionality.
- Results tab lets applicants view and download decision letters and merit summaries, and accept or decline awards.

#### Reviewer & Agent Productivity

-
- Reviewer Service Portal centralizes scoring, tracking, and reviewer assignments.
- Reviewer group management and score aggregation streamline evaluation.
- Templates for award and rejection letters reduce turnaround time.

Version History (8)
v1.41.0 2026-07-09 16:54:07
This release introduces flexibility in how you manage program budgets and review documents, along with other enhancements. Changed: Configurable p...
v1.31.1 2026-06-16 16:28:15
Rolling grant application submissions and approvals let you submit funding or decline recommendations for any scored proposal subset, enabling inc...
v1.22.0 2026-05-05 14:39:04
Defect fixes Updated missing translations for UI text 
v1.21.5 2026-04-09 15:04:57
Defect fixes for localization, functional, and accessibility issues.
v1.21.0 2026-02-06 01:48:05
Enhancements Applicant Experience Enhancements Program Manager Productivity Merit Review and Scoring Improvements Flexible Funding Workflows Docu...
v1.2.0 2025-07-31 16:08:50
Reviewer Service Portal: A dedicated interface for reviewers to score, track, and manage applications. Grants Management Portal > Results Tab: ...
v1.1.3 2025-07-31 16:08:52
Reviewer Service Portal: A dedicated interface for reviewers to score, track, and manage applications. Grants Management Portal > Results Tab: ...
v1.0.2 2025-05-01 18:49:53
New Offers guided process for Grant Program Managers to create and maintain all attributes of their grant programs in a central location. Provide...
ID: 52d5562ac3ff4a10dca65fca05013180 · Published: Jul 2026 · Updated: Sep 09, 2026