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ServiceNow Otto for Unified Security Exposure Management

ServiceNow Otto for Unified Security Exposure Management

by Service-now.com

Empower your vulnerability management with AI-driven agents to revolutionize vulnerability response.

0 installs 0 reviews v5.2.3 Scoped Application Free-ish (consumes 4 tables) 4 tables

Install Trend

First tracked: 2025-05-02 Latest: 2026-09-09 (0 installs)
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2026-09-09 0 -
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About

Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities.

Key Features

Use generative AI to help you with the following tasks:

- **Security Exposure 360: ** Ask plain-language questions and get grounded answers about exposure across all types of security findings — for analysts, remediation owners, and security leaders alike
- **Security Exposure Management (SEM) Important Insights:** Surface AI-generated, high-impact insights directly in the SEM Findings view to help teams quickly prioritize remediation and notify affected groups.
- **Natural language data queries: ** Ask questions in natural language to retrieve vulnerability and exposure data across legacy systems and Security Exposure Management.
- **Agentic AI exposure assessment: ** Assess exposure to known and CISA-listed vulnerabilities, identify affected assets, understand business impact, and create watch topics.
- **Smarter remediation guidance:** Compare remediation options that are based on asset context and receive AI-recommended fixes to accelerate execution.
- **Exception approvals with impact analysis: ** Approve or reject exception change requests with on-demand analysis of risk and business impact.
- **Create custom API connectors (Security Posture Control):** Create your own API connectors in the Security Posture Control workspace with the Connector builder framework module. **Note:** Security Posture Control and its supported applications are required for this generative AI feature.

Version History (10)
v5.2.3 2026-08-07 18:59:22
New Enhancements to the Security Exposure 360 feature: Clickable Links to Records: Counts and findings in the Security Exposure 360 output are now...
v5.1.0 2026-07-09 16:56:50
Changed: Updated the default LLM provider for Now Assist for Vulnerability Response skills to 3P (Third-Party) models where required for consisten...
v5.0.0 2026-06-16 16:54:40
New: The Security Exposure 360 agentic workflow brings AI-powered exposure analysis to USEM. Users can now ask questions in plain language and get ...
v4.1.2 2026-04-09 15:30:27
With enhancements for this release you might see improved performance.
v4.0.0 2026-01-20 14:57:27
New: The Retrieve VR Data agentic workflow. Chat with an AI agent using natural language to retrieve host (Vulnerability Response) and Application ...
v3.0.1 2025-12-11 14:58:06
New Create a custom API connector in the Security Posture Control workspace with the Connector builder framework module. You have the option to u...
v2.1.0 2025-10-16 15:32:12
Fixed: Read and write access control with the sn_vul_ai.write_rem_insights and sn_vul_ai.read_rem_insights granular roles to the retrieved SLA metr...
v2.0.0 2025-09-10 12:05:00
New:  Recommend preferred solution for VIT Now Assist skill Vulnerable item deduplication Now Assist skill
v1.0.3 2025-07-31 15:40:14
New Enhancements to support third-party large language models (LLMs).  
v1.0.1 2025-05-01 19:00:15
Initial release
ID: 85439e65a367de102ce540f5251e610a · Published: Aug 2026 · Updated: Sep 09, 2026