Partner Relationship Management
Accelerate growth and strengthen partnerships with Partner Relationship Management. Unify engagement, insights, and operations across the partner lifecycle to drive collaboration, performance, and shared success.
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About
Partner Relationship Management (PRM) transforms how enterprises engage and collaborate with their partner ecosystem. PRM will deliver a unified workspace for sales, delivery, marketing, and operations teams to manage the entire partner lifecycle.
With PRM, organizations gain real-time visibility into partner performance, can personalize engagement based on partner programs and segment, and foster stronger, more strategic relationships.
Partners will benefit from a simplified portal experience that brings together enablement, insights, and transaction workflows, allowing them to focus on growth and value creation for themselves and the enterprise.
Key Features
**Partner Data Model:** Centralized representation of partner companies, programs, and partnerships, designed to support partner roles and hierarchies.
**Partner Portal & Self-Service:** A dedicated portal where partners can access key resources, catalog items, submit service requests, and manage their profiles.
**Partner Case Management:** End-to-end workflow for partners to create, track, and resolve service-related cases efficiently.
**Enterprise & Partner Role Management:** Granular role-based access controls for both enterprise users and partner personnel, ensuring secure and relevant access to data and tasks.
Version History (13)
+ 3 more versions