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ICW Mobile

ICW Mobile

by Service-now.com

Industrial work is done on the shop floor, not in the office - use the Now Agent app to do the right thing, with the right information, at the right time, in the right place

0 installs 0 reviews v0.3.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-05-02 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 3 -3
320 days of no change
2025-06-10 2 +1
21 days of no change
2025-05-19 1 +1
5 days of no change
2025-05-13 0 +1

About

Industrial workers perform required operations and configuration activities in a shop floor environment. Being able to keep an accurate task list and complete activities when they are required without having to find a laptop or go to the control room is a key enabler for productivity, for both industrial workers and the processes they support.

The ICW Mobile experience enables workers using the Now Agent app on iOS and Android mobile devices to

- View outstanding tasks for the area where they work
- Execute assigned Industrial Guided Tasks and other workflows on their iOS or Android mobile devices
- Create ad-hoc task workflows based on Industrial Standards

Key Features

- Find & create Industrial Guided Tasks directly from the mobile Standard Hub. Non-technical users can create Industrial Guided Tasks on demand
- Execute Industrial Guided Tasks on iOS and Android devices
- Use the mobile device camera to document work
- Optional task guidance: Increase productivity by giving the user the option for a streamlined experience

Version History (1)
v0.3.1 2025-07-31 16:13:14
Added parity for all features released in the Digital Factory Workspace, Industrial Standards and Industrial Guided Tasks that are part of the Aug...
ID: 34696e647573747279203d20636f6f6c · Published: Jul 2025 · Updated: Sep 09, 2026