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Silobreaker ITSM Integration

Silobreaker ITSM Integration

by Silobreaker Ltd

Intelligence for people who think

0 installs 0 reviews v1.1.0 Scoped Application Request Price 15 tables

Install Trend

First tracked: 2025-05-01 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 1 -1

About

**Summary**

Silobreaker enables Threat Intelligence (TI) teams to automate data collection across open, dark web, and premium intelligence sources, consolidating cyber, geopolitical, and physical threat intelligence into a single platform.
Silobreaker’s bi-directional integration with ServiceNow strengthens collaboration between TI teams and stakeholders, supporting two key workflows:

- **Respond to RFIs from ServiceNow directly in Silobreaker** – Prioritize RFIs, pivot into relevant intelligence, and extract key entities (e.g. IOCs, malware, vulnerabilities). AI-assisted workflows streamline intelligence extraction, assessment drafting, and response dissemination back to ServiceNow.
- **Disseminate Threat Intelligence to ServiceNow teams** – Analysts can create Incidents from emerging threats (e.g. supplier breaches, credential leaks, exploited vulnerabilities) and distribute them to stakeholders using customizable business rules for faster remediation.

**Key Features**
\* Sync existing Incidents to Silobreaker based on defined criteria
\* Create new Incidents from Silobreaker tickets based on defined criteria
\* Bi-directional updates between platforms
\* Auto-assign Incidents to ServiceNow groups/users
\* Custom field mappings for syncing Silobreaker ticket data with ServiceNow Incidents
\* Sync collaborative messaging with Work Notes & Additional Comments

Key Features

- Sync existing Incidents to Silobreaker based on defined criteria
- Create new Incidents from Silobreaker tickets based on defined criteria
- Bi-directional updates between platforms
- Auto-assign Incidents to ServiceNow groups/users
- Custom field mappings for syncing Silobreaker ticket data with ServiceNow Incidents
- Sync collaborative messaging with Work Notes & Additional Comments

Version History (1)
v1.1.0 2025-08-14 13:41:54
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ID: ffd99db1476596100bb2e331516d4379 · Published: Aug 2025 · Updated: Sep 09, 2026