CloudEagle for ITSM
Unify Efficiency: Integrate CloudEagle Workflows with ServiceNow ITSM
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-07-14 | 0 | - |
About
CloudEagle.ai helps IT, Security & Procurement teams manage, govern & renew all their SaaS apps from one single platform. With CloudEagle.ai, enterprises like RingCentral, Treasure Data, Shiji make SaaS management & governance a breeze & save 10-30% on their software spend.
Using 500+ direct connectors, customers get 100% visibility into all applications, licences, spend and vendors. Using no code slack-enabled workflows, IT & security teams streamline employee onboarding/offboarding, access reviews, licence harvesting and renewals. Leveraging detailed usage insights and benchmarking data, customers negotiate better with vendors & optimize tech stack.
Our platform has processed over $2.6bn and delivered over $150M in savings. Our industry-leading 30-minute onboarding ensures immediate governance & savings from day 1.
The CloudEagle_ for ITSM_ app enables rapid response with end-to-end workflows across the CloudEagle platform and ServiceNow, providing two ways to automate the generation of ServiceNow incidents:
- SaaS management integration enables practitioners to escalate CloudEagle cases (including application usage details, security approvals, application provisioning & deprovisioning ) into ServiceNow ITSM incidents with just one click.
- Alerting integration enables admins to configure sending individual CloudEagle tasks to ServiceNow ITSM and automate the creation of corresponding ServiceNow incidents.
The app automates key steps, enables teams to operate with up-to-date information, and enables tracking of team effectiveness metrics like mean time-to-respond.
Key Features
- Enable seamless collaboration across ITOps, DevOps, and Security teams by leveraging CloudEagle's SaaS management and optimization platform to standardize and streamline incident management workflows, with comprehensive tracking of all SaaS software developments directly within ServiceNow.
- Rapidly escalate a Saas application issue into a ServiceNow ITSM incident using CloudEagle to enhance cross-organizational efficiency and effectiveness.
- Automate the creation of the Servicenow incidents through CloudEagle to ensure timely renewal and procurement for all your Saas vendors and applications.