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Impact

Impact

by Service-now.com

Impact core capabilities and workspace

0 installs 0 reviews v12.0.10 Scoped Application Free-ish (consumes 15 tables) 15 tables

Install Trend

First tracked: 2025-03-13 Latest: 2026-11-01 (0 installs)
View Install Data
Date Install Count Change
2026-11-01 0 -
187 days of no change
2026-04-27 1,089 -1,089
143 days of no change
2025-12-04 1,084 +5
2025-12-03 1,076 +8
2025-12-02 1,074 +2
2025-12-01 1,071 +3
3 days of no change
2025-11-27 1,066 +5
2025-11-26 1,061 +5
2025-11-25 1,058 +3
2025-11-24 1,056 +2
2025-11-23 1,055 +1
2025-11-22 1,053 +2
2025-11-21 1,051 +2
2025-11-20 1,048 +3
2025-11-19 1,046 +2
2025-11-18 1,041 +5
2025-11-17 1,040 +1
2025-11-16 1,038 +2
1 days of no change
2025-11-14 1,037 +1
2025-11-13 1,033 +4
2025-11-12 1,029 +4
2025-11-11 1,027 +2
2025-11-10 1,020 +7
2025-11-09 1,011 +9
2025-11-08 1,010 +1
2025-11-07 1,007 +3
2025-11-06 1,003 +4
2025-11-05 1,002 +1
2025-11-04 993 +9
2025-11-03 987 +6
2025-11-02 983 +4
1 days of no change
2025-10-31 979 +4
2025-10-30 974 +5
1 days of no change
2025-10-28 972 +2
2025-10-27 962 +10
2025-10-26 958 +4
2025-10-25 953 +5
2025-10-24 946 +7
2025-10-23 941 +5
2025-10-22 934 +7
2025-10-21 927 +7
2025-10-20 917 +10
2025-10-19 910 +7
2025-10-18 902 +8
2025-10-17 892 +10
2025-10-16 879 +13
2025-10-15 867 +12
2025-10-14 855 +12
2025-10-13 834 +21
2025-10-12 812 +22
2025-10-11 796 +16
2025-10-10 773 +23
2025-10-09 745 +28
2025-10-08 720 +25
2025-10-07 710 +10
2025-10-06 687 +23
2025-10-05 667 +20
2025-10-04 644 +23
2025-10-03 618 +26
2025-10-02 595 +23
2025-10-01 572 +23
2025-09-30 551 +21
2025-09-29 535 +16
2025-09-28 516 +19
2025-09-27 502 +14
2025-09-26 482 +20
2025-09-25 469 +13
2025-09-24 455 +14
2025-09-23 435 +20
2025-09-22 416 +19
2025-09-21 406 +10
2 days of no change
2025-09-18 404 +2
2025-09-17 399 +5
2025-09-16 397 +2
2025-09-15 396 +1
3 days of no change
2025-09-11 394 +2
2025-09-10 390 +4
2025-09-09 389 +1
1 days of no change
2025-09-07 384 +5
2 days of no change
2025-09-04 382 +2
2025-09-03 381 +1
2025-09-02 377 +4
2025-09-01 376 +1
2025-08-31 375 +1
2 days of no change
2025-08-28 374 +1
2025-08-27 370 +4
2025-08-26 366 +4
2025-08-25 364 +2
2025-08-24 361 +3
2 days of no change
2025-08-21 360 +1
2025-08-20 358 +2
2025-08-19 356 +2
2025-08-18 354 +2
1 days of no change
2025-08-16 350 +4
1 days of no change
2025-08-14 346 +4
2025-08-13 345 +1
2025-08-12 342 +3
1 days of no change
2025-08-10 341 +1
2 days of no change
2025-08-07 339 +2
2025-08-06 337 +2
2025-08-05 336 +1
3 days of no change
2025-08-01 335 +1
2025-07-31 334 +1
2025-07-30 328 +6
2025-07-29 319 +9
2025-07-28 315 +4
2025-07-27 314 +1
3 days of no change
2025-07-23 311 +3
2025-07-22 307 +4
2025-07-21 304 +3
2025-07-20 302 +2
1 days of no change
2025-07-18 301 +1
2025-07-17 298 +3
2025-07-16 297 +1
2025-07-15 295 +2
2025-07-14 292 +3
2025-07-13 291 +1
1 days of no change
2025-07-11 289 +2
2025-07-10 287 +2
2025-07-09 285 +2
2025-07-08 281 +4
2025-07-07 276 +5
4 days of no change
2025-07-02 274 +2
2025-07-01 269 +5
2025-06-30 265 +4
2025-06-29 261 +4
1 days of no change
2025-06-27 260 +1
1 days of no change
2025-06-25 251 +9
2025-06-24 249 +2
2025-06-23 245 +4
2 days of no change
2025-06-20 243 +2
2025-06-19 242 +1
1 days of no change
2025-06-17 239 +3
2025-06-16 238 +1
2025-06-15 237 +1
1 days of no change
2025-06-13 236 +1
2025-06-12 234 +2
2025-06-11 230 +4
2025-06-10 227 +3
2025-06-09 218 +9
2025-06-08 216 +2
2 days of no change
2025-06-05 212 +4
2025-06-04 209 +3
2025-06-03 206 +3
2025-06-02 202 +4
2025-06-01 201 +1
1 days of no change
2025-05-30 200 +1
2025-05-29 199 +1
2025-05-28 196 +3
2025-05-27 193 +3
2025-05-26 191 +2
2025-05-25 190 +1
1 days of no change
2025-05-23 189 +1
2025-05-22 188 +1
2025-05-21 183 +5
2025-05-20 181 +2
2025-05-19 180 +1
2025-05-18 177 +3
1 days of no change
2025-05-16 176 +1
2025-05-15 174 +2
2025-05-14 170 +4
2025-05-13 167 +3
2025-05-12 165 +2
2025-05-11 161 +4
2 days of no change
2025-05-08 159 +2
1 days of no change
2025-05-06 155 +4
2025-05-05 152 +3
2025-05-04 151 +1
1 days of no change
2025-05-02 147 +4
2025-05-01 146 +1
2025-04-30 144 +2
2025-04-29 134 +10
2025-04-28 128 +6
2 days of no change
2025-04-25 126 +2
2025-04-24 118 +8
2025-04-23 115 +3
2025-04-22 110 +5
2025-04-21 108 +2
4 days of no change
2025-04-16 102 +6
2025-04-15 101 +1
1 days of no change
2025-04-13 99 +2
2 days of no change
2025-04-10 95 +4
2025-04-09 89 +6
2025-04-08 85 +4
2025-04-07 83 +2
2025-04-06 80 +3
2025-04-05 79 +1
1 days of no change
2025-04-03 73 +6
2025-04-02 65 +8
2025-04-01 58 +7
2025-03-31 56 +2
2025-03-30 55 +1
1 days of no change
2025-03-28 54 +1
2025-03-27 50 +4
2025-03-26 46 +4
2025-03-25 43 +3
1 days of no change
2025-03-23 41 +2
2025-03-22 40 +1
3 days of no change
2025-03-18 26 +14
2025-03-17 20 +6
2025-03-16 17 +3
1 days of no change
2025-03-14 16 +1
2025-03-13 14 +2

About

ServiceNow Impact is a customer success product powered by AI and human expertise that helps customers maximize the power of the AI Platform for business transformation. Impact provides customers with the support and expertise they need to get to value fast. Add the app to your instance today.

 

 

Key Features

- **Product adoption roadmap:** Visualize your ServiceNow product capabilities in one place, and build an adoption roadmap aligned to your business needs
- **Value dashboards:** Measure the business outcomes and business value achieved across your ServiceNow journey
- **AI-powered recommendations:** Accelerate adoption and time to value with tailored recommendations for content, training, Accelerators, and more
- **Accelerator catalog:** Suite of fixed-scope engagements designed to help you quickly achieve a specific outcome
- **Platform health:** Platform Health demonstrates how well you're aligned with ServiceNow's technical best practices, provides improvement recommendations, and helps you monitor the overall health of your instance

 

Version History (25)
v12.0.10 2026-10-22 13:36:17
Impact Store App — October Release Get more value from ServiceNow, right inside your instance. This release streamlines setup, sharpens your health...
v12.0.7 2026-10-08 17:36:57
Impact Store App — October Release Get more value from ServiceNow, right inside your instance. This release streamlines setup, sharpens your health...
v11.0.3 2026-09-10 20:30:54
Exception governance improvementsScan Engine's exception-handling workflow has been hardened: Draft/Submit actions replace the old "Request Approv...
v10.0.5 2026-08-07 19:49:52
Impact Store App — August Release 1. Scan Engine Definition Enhancements — Restored sys_properties Scanning Customers can once again add sys_proper...
v9.0.12 2026-07-23 16:55:50
Customers using Guided Setup for Impact onboarding will experience: Clearer onboarding terminology. Better visibility into onboarding status. Imp...
v9.0.6 2026-07-09 17:09:50
What's New Starting July 9th Enabling customers on the Impact Guided package to independently access and complete on-demand Accelerators (specific...
v8.0.18 2026-10-01 19:50:55
Entitlement Fixes Issue resolved: Some customers saw an empty Accelerator Catalog page and couldn't start accelerators in IIP. Fixes included Adde...
v8.0.15 2026-08-21 08:31:03
Fixed Resolved missing dependency in Impact installation package Fixed an issue where the Impact Health Content dependency was not included corre...
v8.0.14 2026-08-14 07:01:28
This hot fix delivers improvements to Service Bridge onboarding and repair flows, updates accelerator functionality and includes dependency updates...
v8.0.10 2026-06-16 16:22:24
What's New Starting June 11th Conversations You can now reach your Impact Squad without leaving your instance. Conversations sync in real time bet...

+ 15 more versions

ID: e3da30aa476a8e98bc140928436d43ce · Published: Oct 2026 · Updated: Nov 01, 2026