HP Workforce Experience Platform Device Management
Optimize device oversight to accelerate issue resolution
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About
The HP Workforce Experience Platform Device Management application for ServiceNow centralizes device data in one platform to speed up incident resolution. With this integration, companies can synchronize the digital ecosystem they manage through the HP Workforce Experience Platform with ServiceNow.
Incomplete or inaccessible device information delays incident resolution times and frustrates employees. Integrating HP Workforce Experience Platform device data into the ServiceNow configuration management database improves visibility, control, and troubleshooting capabilities. IT teams can make informed decisions and better identify, assess, and respond to fleet management risk, driving operational efficiency.
Use the HP Workforce Experience Platform Device Management application for a more streamlined digital workplace that enhances employee productivity.
Key Features
- View HP Workforce Experience Platform computers, monitors and docking stations in ServiceNow
- Load devices into the CMDB through the Identification and Reconciliation Engine
- Keep device details such as model, operating system, memory and warranty dates up to date
- See a computer's battery risk factors or open it in HP Workforce Experience Platform
- Map HP Workforce Experience Platform device data to CMDB fields visually
- Set up from one in-app page and check the integration's health on demand