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About
Connect your teams to deeper, more actionable insights with the Vbrick Video AI Search Connector for ServiceNow. This app expands ServiceNow's AI Search capabilities by indexing video content from your Vbrick library to provide users with richer, more complete search results. By leveraging video titles, descriptions, transcripts, and tags, the AI Search Connector delivers highly relevant search results, helping users find the information they need faster.
With videos searchable and seamlessly embedded directly within ServiceNow, users can securely access relevant information without leaving the platform:
- Play videos
- Explore summaries
- Navigate by chapters
- Engage with a virtual assistant
- Search video transcripts
Whether you're streamlining self-service or providing robust tools to improve efficiencies and communication, the Vbrick AI Search Connector makes video as searchable and accessible as text, unlocking new levels of productivity, engagement, and case deflection.
To include video content in ServiceNow AI Search, you must have the Vbrick Video app.
**About Vbrick **
Vbrick provides the world’s leading end-to-end, cloud-native enterprise video platform. From live and on-demand video streaming to AI-powered video content management and comprehensive analytics, the largest organizations rely on our robust security, full suite of features, fine-grained roles and permissions, and governance policies. We help engage, empower, and transform enterprises through video.
Key Features
The Vbrick AI Search Connector application utilizes the connection between Vbrick Video and ServiceNow to deliver video content within ServiceNow's portal search. By utilizing ServiceNow’s query capabilities, users can quickly find and play Vbrick videos directly from ServiceNow’s AI enhanced portal search.