**Plat4mation helps you leverage AI to streamline processes, boost efficiency, and stay competitive. We offer a full range of AI services for ServiceNow, including readiness assessments, roadmap definition, NowAssist implementation, Gen AI support, and custom use case development.**

Results/Outcomes:

- Holistic readiness report on governance, people, processes, technology, and data.
- Clearly prioritized (gen)AI roadmap with selected use cases.
- Implementation of Gen AI use cases on your ServiceNow platform with high adoption rates.
- Ongoing support to help build your AI capability, scale, and maintain your Gen AI roadmap.
- Business-driven custom Gen AI use cases deployed on the Now platform.

Functional Features:

- Assessment Report
- Roadmap Report
- Training and Communication Materials
- Governance and Operating Model
- Process Descriptions
- KPI/Value Measurements
- Technical Design Documentations

Technical Features:

- NowAssist AI Suite Applications (Search, Virtual Agent, Panel, AI Agent, Skills Kit, Data Kit, Guardian, Predictive Intelligence)
- App Engine
- Automation Engine
- AI on Core Services and Analytics (Service Catalog, Service Level Management, CSDM/CMDB, etc.)