**Fujitsu’s Service Ops Launchpad integrates expert services, resources, and experience for the rapid deployment of ServiceNow’s ITSM and ITOM capabilities. Leveraging numerous successful implementations, it delivers core features tailored to various industries, minimizing upfront effort and accelerating time-to-value. The Launchpad includes one week of hyper-care support for post-Go-Live adjustments, additional training, and more. It offers a comprehensive suite of processes, services, and digital assets designed to deliver quality outcomes swiftly.**

Results/Outcomes:

- This solution accelerates time-to-value for customers with proven content that mitigates risk and fosters ongoing innovation.
- It creates a solid foundational platform for enhancements and expansion, easily adaptable to accommodate additional scope.
- When combined with CASE, it offers a strong foundation and a Continuous Service Improvement (CSI) solution for Service Ops implementations.

Functional Features:

- Rapid Deployment of Core ITSM & ITOM
- Sector-Specific Customization
- Post Go-Live Hyper Care Support

Technical Features:

- Core ITSM and ITOM integration
- Integration with SSO, LDAP, Event Management.
- Pre-configured notifications
- Pre-defined best practice
- Automated workflow