Customer Central
Provide agents access to Customer History and Customer Information apps
0 installs
0 reviews
v30.5.1
Scoped Application
Free-ish (consumes 7 tables)
7 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2025-01-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 546 | -546 |
| 55 days of no change | ||
| 2026-03-02 | 545 | +1 |
| 35 days of no change | ||
| 2026-01-25 | 544 | +1 |
| 9 days of no change | ||
| 2026-01-15 | 543 | +1 |
| 41 days of no change | ||
| 2025-12-04 | 540 | +3 |
| 1 days of no change | ||
| 2025-12-02 | 538 | +2 |
| 2025-12-01 | 536 | +2 |
| 1 days of no change | ||
| 2025-11-29 | 535 | +1 |
| 2025-11-28 | 532 | +3 |
| 2025-11-27 | 531 | +1 |
| 2025-11-26 | 529 | +2 |
| 2025-11-25 | 528 | +1 |
| 2025-11-24 | 527 | +1 |
| 2 days of no change | ||
| 2025-11-21 | 524 | +3 |
| 2025-11-20 | 523 | +1 |
| 2025-11-19 | 520 | +3 |
| 2025-11-18 | 517 | +3 |
| 2025-11-17 | 516 | +1 |
| 2 days of no change | ||
| 2025-11-14 | 515 | +1 |
| 2025-11-13 | 513 | +2 |
| 1 days of no change | ||
| 2025-11-11 | 512 | +1 |
| 2025-11-10 | 510 | +2 |
| 2025-11-09 | 509 | +1 |
| 1 days of no change | ||
| 2025-11-07 | 508 | +1 |
| 2025-11-06 | 506 | +2 |
| 2025-11-05 | 503 | +3 |
| 2025-11-04 | 500 | +3 |
| 2025-11-03 | 499 | +1 |
| 1 days of no change | ||
| 2025-11-01 | 498 | +1 |
| 2025-10-31 | 495 | +3 |
| 2025-10-30 | 491 | +4 |
| 2025-10-29 | 488 | +3 |
| 2025-10-28 | 484 | +4 |
| 1 days of no change | ||
| 2025-10-26 | 482 | +2 |
| 2025-10-25 | 481 | +1 |
| 1 days of no change | ||
| 2025-10-23 | 476 | +5 |
| 2025-10-22 | 472 | +4 |
| 2025-10-21 | 470 | +2 |
| 2025-10-20 | 469 | +1 |
| 2025-10-19 | 467 | +2 |
| 2025-10-18 | 466 | +1 |
| 2025-10-17 | 465 | +1 |
| 2025-10-16 | 464 | +1 |
| 1 days of no change | ||
| 2025-10-14 | 462 | +2 |
| 2 days of no change | ||
| 2025-10-11 | 461 | +1 |
| 2025-10-10 | 459 | +2 |
| 1 days of no change | ||
| 2025-10-08 | 455 | +4 |
| 1 days of no change | ||
| 2025-10-06 | 454 | +1 |
| 2025-10-05 | 453 | +1 |
| 2 days of no change | ||
| 2025-10-02 | 452 | +1 |
| 2025-10-01 | 451 | +1 |
| 2025-09-30 | 448 | +3 |
| 1 days of no change | ||
| 2025-09-28 | 444 | +4 |
| 2025-09-27 | 442 | +2 |
| 1 days of no change | ||
| 2025-09-25 | 441 | +1 |
| 2025-09-24 | 440 | +1 |
| 2025-09-23 | 439 | +1 |
| 2025-09-22 | 438 | +1 |
| 2025-09-21 | 436 | +2 |
| 1 days of no change | ||
| 2025-09-19 | 434 | +2 |
| 2025-09-18 | 433 | +1 |
| 2025-09-17 | 431 | +2 |
| 2025-09-16 | 428 | +3 |
| 2025-09-15 | 424 | +4 |
| 2025-09-14 | 423 | +1 |
| 1 days of no change | ||
| 2025-09-12 | 422 | +1 |
| 2025-09-11 | 419 | +3 |
| 2025-09-10 | 418 | +1 |
| 2025-09-09 | 416 | +2 |
| 2025-09-08 | 414 | +2 |
| 2025-09-07 | 412 | +2 |
| 1 days of no change | ||
| 2025-09-05 | 411 | +1 |
| 2025-09-04 | 409 | +2 |
| 2025-09-03 | 406 | +3 |
| 2025-09-02 | 405 | +1 |
| 2025-09-01 | 404 | +1 |
| 2 days of no change | ||
| 2025-08-29 | 403 | +1 |
| 1 days of no change | ||
| 2025-08-27 | 401 | +2 |
| 1 days of no change | ||
| 2025-08-25 | 399 | +2 |
| 2025-08-24 | 396 | +3 |
| 2025-08-23 | 394 | +2 |
| 2025-08-22 | 389 | +5 |
| 2025-08-21 | 387 | +2 |
| 2025-08-20 | 386 | +1 |
| 2025-08-19 | 385 | +1 |
| 2025-08-18 | 384 | +1 |
| 1 days of no change | ||
| 2025-08-16 | 382 | +2 |
| 2 days of no change | ||
| 2025-08-13 | 381 | +1 |
| 1 days of no change | ||
| 2025-08-11 | 380 | +1 |
| 2025-08-10 | 379 | +1 |
| 2025-08-09 | 376 | +3 |
| 1 days of no change | ||
| 2025-08-07 | 375 | +1 |
| 2025-08-06 | 372 | +3 |
| 2025-08-05 | 370 | +2 |
| 2025-08-04 | 369 | +1 |
| 2025-08-03 | 366 | +3 |
| 2025-08-02 | 365 | +1 |
| 1 days of no change | ||
| 2025-07-31 | 363 | +2 |
| 2025-07-30 | 361 | +2 |
| 2025-07-29 | 359 | +2 |
| 2025-07-28 | 357 | +2 |
| 2025-07-27 | 354 | +3 |
| 2 days of no change | ||
| 2025-07-24 | 353 | +1 |
| 1 days of no change | ||
| 2025-07-22 | 352 | +1 |
| 2025-07-21 | 351 | +1 |
| 2025-07-20 | 350 | +1 |
| 1 days of no change | ||
| 2025-07-18 | 348 | +2 |
| 2025-07-17 | 347 | +1 |
| 2025-07-16 | 345 | +2 |
| 2025-07-15 | 343 | +2 |
| 2025-07-14 | 342 | +1 |
| 2025-07-13 | 340 | +2 |
| 1 days of no change | ||
| 2025-07-11 | 337 | +3 |
| 1 days of no change | ||
| 2025-07-09 | 335 | +2 |
| 2025-07-08 | 334 | +1 |
| 1 days of no change | ||
| 2025-07-06 | 332 | +2 |
| 3 days of no change | ||
| 2025-07-02 | 331 | +1 |
| 2025-07-01 | 330 | +1 |
| 2025-06-30 | 326 | +4 |
| 1 days of no change | ||
| 2025-06-28 | 325 | +1 |
| 2025-06-27 | 324 | +1 |
| 2025-06-26 | 322 | +2 |
| 2025-06-25 | 321 | +1 |
| 2025-06-24 | 319 | +2 |
| 2025-06-23 | 318 | +1 |
| 2025-06-22 | 316 | +2 |
| 2025-06-21 | 315 | +1 |
| 2025-06-20 | 312 | +3 |
| 2025-06-19 | 307 | +5 |
| 1 days of no change | ||
| 2025-06-17 | 306 | +1 |
| 2025-06-16 | 305 | +1 |
| 2025-06-15 | 302 | +3 |
| 1 days of no change | ||
| 2025-06-13 | 300 | +2 |
| 1 days of no change | ||
| 2025-06-11 | 299 | +1 |
| 2025-06-10 | 297 | +2 |
| 1 days of no change | ||
| 2025-06-08 | 296 | +1 |
| 2025-06-07 | 295 | +1 |
| 2025-06-06 | 294 | +1 |
| 2025-06-05 | 290 | +4 |
| 2025-06-04 | 288 | +2 |
| 2025-06-03 | 285 | +3 |
| 2025-06-02 | 282 | +3 |
| 2025-06-01 | 281 | +1 |
| 3 days of no change | ||
| 2025-05-28 | 280 | +1 |
| 2025-05-27 | 279 | +1 |
| 2025-05-26 | 276 | +3 |
| 2025-05-25 | 275 | +1 |
| 2025-05-24 | 274 | +1 |
| 1 days of no change | ||
| 2025-05-22 | 271 | +3 |
| 2025-05-21 | 269 | +2 |
| 1 days of no change | ||
| 2025-05-19 | 265 | +4 |
| 2025-05-18 | 264 | +1 |
| 2025-05-17 | 263 | +1 |
| 2025-05-16 | 262 | +1 |
| 2025-05-15 | 261 | +1 |
| 2025-05-14 | 260 | +1 |
| 2025-05-13 | 257 | +3 |
| 4 days of no change | ||
| 2025-05-08 | 255 | +2 |
| 2025-05-07 | 254 | +1 |
| 2025-05-06 | 252 | +2 |
| 2025-05-05 | 250 | +2 |
| 2025-05-04 | 249 | +1 |
| 1 days of no change | ||
| 2025-05-02 | 247 | +2 |
| 2025-05-01 | 246 | +1 |
| 2025-04-30 | 243 | +3 |
| 2025-04-29 | 240 | +3 |
| 2025-04-28 | 239 | +1 |
| 1 days of no change | ||
| 2025-04-26 | 238 | +1 |
| 2025-04-25 | 236 | +2 |
| 2025-04-24 | 228 | +8 |
| 2025-04-23 | 222 | +6 |
| 2025-04-22 | 215 | +7 |
| 2025-04-21 | 211 | +4 |
| 2 days of no change | ||
| 2025-04-18 | 209 | +2 |
| 2025-04-17 | 201 | +8 |
| 2025-04-16 | 195 | +6 |
| 2025-04-15 | 194 | +1 |
| 2025-04-14 | 189 | +5 |
| 2025-04-13 | 185 | +4 |
| 2025-04-12 | 184 | +1 |
| 2025-04-11 | 183 | +1 |
| 2025-04-10 | 181 | +2 |
| 2025-04-09 | 173 | +8 |
| 2025-04-08 | 165 | +8 |
| 2025-04-07 | 162 | +3 |
| 2025-04-06 | 152 | +10 |
| 2025-04-05 | 149 | +3 |
| 2025-04-04 | 142 | +7 |
| 2025-04-03 | 135 | +7 |
| 2025-04-02 | 120 | +15 |
| 2025-04-01 | 110 | +10 |
| 1 days of no change | ||
| 2025-03-30 | 104 | +6 |
| 1 days of no change | ||
| 2025-03-28 | 102 | +2 |
| 2025-03-27 | 101 | +1 |
| 2025-03-26 | 97 | +4 |
| 2025-03-25 | 92 | +5 |
| 2025-03-24 | 83 | +9 |
| 2025-03-23 | 80 | +3 |
| 1 days of no change | ||
| 2025-03-21 | 78 | +2 |
| 2 days of no change | ||
| 2025-03-18 | 64 | +14 |
| 2025-03-17 | 61 | +3 |
| 2025-03-16 | 58 | +3 |
| 2 days of no change | ||
| 2025-03-13 | 55 | +3 |
| 2025-03-12 | 53 | +2 |
| 2025-03-11 | 51 | +2 |
| 1 days of no change | ||
| 2025-03-09 | 49 | +2 |
| 2 days of no change | ||
| 2025-03-06 | 45 | +4 |
| 2025-03-05 | 42 | +3 |
| 1 days of no change | ||
| 2025-03-03 | 38 | +4 |
| 2025-03-02 | 36 | +2 |
| 2 days of no change | ||
| 2025-02-27 | 33 | +3 |
| 2025-02-26 | 29 | +4 |
| 1 days of no change | ||
| 2025-02-24 | 23 | +6 |
| 2025-02-23 | 22 | +1 |
| 1 days of no change | ||
| 2025-02-21 | 20 | +2 |
| 2025-02-20 | 17 | +3 |
| 2 days of no change | ||
| 2025-02-17 | 9 | +8 |
| 1 days of no change | ||
| 2025-02-15 | 8 | +1 |
| 2 days of no change | ||
| 2025-02-12 | 6 | +2 |
| 2025-02-11 | 5 | +1 |
| 2025-02-10 | 3 | +2 |
| 2025-02-09 | 1 | +2 |
| 2 days of no change | ||
| 2025-02-06 | 0 | +1 |
About
Customer Central provides important customer context into one central view for an agent. Configurable customer activities and information ensure an optimized workspace tailored to customer interactions. With all essential data readily accessible, agents can focus on resolving issues, understanding context, and taking decisive action efficiently.
Key Features
Customer History – A timeline-centric view that provides a chronological record of customer actions, including research efforts and follow-ups. This enables agents to track and understand the progression of a customer's journey with precision.
Customer Information – A consolidated repository of customer records, intuitively organized to streamline access to key details. This empowers agents to conduct thorough research, equipping them to address customer issues efficiently.
Version History (9)
v30.5.1
2026-07-09 17:20:39
Performance Upgrade
v30.4.1
2026-06-16 17:14:34
Search enhancements for Customer History
v30.3.1
2026-03-12 16:56:27
###Minor Defects Fixed###
v30.0.3
2025-12-11 14:10:55
Customer History -
Predefined Date filters are added along with Custom date filter to narrow down the results basis time period.
Search Icon added...
v29.0.1
2025-07-31 15:36:36
Real-Time updates in Customer History
Configure background colour for icon in activity type
Configure activity grouping time period to quart...
v28.0.9
2025-10-16 14:52:51
Defect Fixes
v28.0.4
2025-06-06 02:02:55
Defect Fixes
v28.0.2
2025-05-01 12:49:24
Guided setup available for Customer Activity configuration
v27.3.1
2025-01-30 14:08:23
Customer Activity – A timeline-centric view that provides a chronological record of customer actions, including research efforts and follow-up...
ID: 7a9ab70373830010e37d71ef64f6a78b · Published: Jul 2026 · Updated: Sep 09, 2026