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Basic Scoring for Smart Assessments

Basic Scoring for Smart Assessments

by Service-now.com

Enable scoring for smart assessments

0 installs 0 reviews v22.3.0 Scoped Application Free-ish (consumes 9 tables) 9 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -
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2026-04-27 257 -257
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2025-02-10 0 +1

About

Scoring in Smart Assessment Engine is a systematic way to evaluate responses to various questions within an assessment. By assigning scores to answers, you can convert qualitative responses into quantitative data, providing a measurable and comparable outcome for each evaluation.

Key Features

- Scoring involves assigning numerical values to responses based on predefined criteria. It can be done for various question types, such as radio buttons, checkboxes, drop-down menus, and numbers. Each possible answer can be assigned a score, or scores can be calculated based on the aggregation of responses. 
- Weights can be assigned to questions, sections, and subsections.
- Scores can be calculated at various levels within an assessment. Functions such as Sum, Min, Max, Product, Average, and Weighted Average are available at the assessment, section, and subsection levels. However, only one formula can be defined at each level.

Version History (6)
v22.3.0 2026-06-16 16:25:54
New: Support for template versioning Changed: Minor defect fixes Localization support Support for Query range ACL for better security. No admin ...
v22.0.3 2026-03-12 15:42:59
Fixed Refreshed and corrected string translations to enhance localization and user experience across supported languages. Default value of strateg...
v21.1.1 2025-12-11 12:48:32
Fixed: Security enhancement for read-only fields.
v21.0.2 2025-07-31 15:26:22
New Added support for score normalization at question, section, subsection, and assessment levels using configurable strategies and input paramete...
v20.1.0 2025-05-01 12:47:10
Changed The scoring tab is now hidden while the template copy is in progress in the assessment template.
v20.0.2 2025-01-30 14:28:23
New Calculate meaningful scores for assessment responses at the assessment, section, or subsection levels. These scores can then be used for repor...
ID: 147fb7c5433f02106e487b548ab8f27c · Published: Jun 2026 · Updated: Sep 09, 2026