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Product Offering Recommendations

Product Offering Recommendations

by Service-now.com

Provides suggestions for complementary products based on the quote

0 installs 0 reviews v1.4.2 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-11-01 (0 installs)
View Install Data
Date Install Count Change
2026-11-01 0 -
187 days of no change
2026-04-27 6 -6
173 days of no change
2025-11-04 5 +1
6 days of no change
2025-10-28 4 +1
32 days of no change
2025-09-25 3 +1
97 days of no change
2025-06-19 2 +1
7 days of no change
2025-06-11 1 +1
67 days of no change
2025-04-04 0 +1

About

Product recommendations helps sales reps find complementary products based on products in quotes and what the customer already owns. Recommended products help reps identify upsell or cross-sell opportunities to drive revenue and customer satisfaction.

 

Key Features

Product recommendations enable the following:

-  Administrators can define upsell and cross-sell recommendations for existing product offers in the catalog.
-  Agents can view and upsell or cross-sell recommendations on the transaction to complement and augment the products already added.

 

Version History (5)
v1.4.2 2026-09-10 19:04:52
Maintenance release. Contains internal code updates with no impact to existing functionality or user-facing behavior.
v1.3.0 2026-06-16 16:33:03
Fixed   Security directives addressed.
v1.2.0 2025-12-11 14:35:06
Fixed: Defect on non-display of offer recommendations
v1.1.0 2025-05-01 13:00:20
Fixed: Defect fix around Deny ACL
v1.0.0 2025-01-30 14:51:21
Create upsell and cross sell recommendations. Show the recommendations to the agent on quotes when the source product is added.
ID: 523f90ad7f31121029e96b122d86655c · Published: Sep 2026 · Updated: Nov 01, 2026