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Product Offering Recommendations

Product Offering Recommendations

by Service-now.com

Provides suggestions for complementary products based on the quote

0 installs 0 reviews v1.3.0 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 6 -6
173 days of no change
2025-11-04 5 +1
6 days of no change
2025-10-28 4 +1
32 days of no change
2025-09-25 3 +1
97 days of no change
2025-06-19 2 +1
7 days of no change
2025-06-11 1 +1
67 days of no change
2025-04-04 0 +1

About

Product recommendations helps sales reps find complementary products based on products in quotes and what the customer already owns. Recommended products help reps identify upsell or cross-sell opportunities to drive revenue and customer satisfaction.

 

Key Features

Product recommendations enable the following:

1.  Administrators to define upsell and cross sell recommendations for existing product offers in the catalog.
2.  Agents to view and upsell or cross sell recommendations on the transaction to complement and augment the products already added.

Version History (4)
v1.3.0 2026-06-16 16:33:03
Fixed   Security directives addressed.
v1.2.0 2025-12-11 14:35:06
Fixed: Defect on non-display of offer recommendations
v1.1.0 2025-05-01 13:00:20
Fixed: Defect fix around Deny ACL
v1.0.0 2025-01-30 14:51:21
Create upsell and cross sell recommendations. Show the recommendations to the agent on quotes when the source product is added.
ID: 523f90ad7f31121029e96b122d86655c · Published: Jun 2026 · Updated: Sep 09, 2026