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Operational Technology Manager

Operational Technology Manager

by Service-now.com

The ServiceNow® Operational Technology Manager application enables customers to aggregate Operational Technology (OT) data from multiple sources to build a solid data foundation of OT environments.

0 installs 0 reviews v4.1.3 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The ServiceNow Operational Technology Manager application enables customers to aggregate Operational Technology (OT) information utilizing service graph connectors that integrate with third-party OT security providers, and ServiceNow's discovery engine for IT devices in industrial environments. The ability to combine data from multiple sources builds a solid data foundation of OT environments.

Key Features

- Populate OT device inventory data from OT security providers using OT-certified Service Graph Connectors
- Utilize the Purdue Model to define the different levels of critical infrastructure used in production lines
- Aggregate data from various sources into the multi-source CMDB, including data from spreadsheets using the Pre-Import OT Worksheet Entry Review Tool (POWER Tool)
- Add IT devices to the OT workspace using the Bulk Update Rules for Reassigning IT to OT (BURRITO)

 

Version History (8)
v4.1.3 2026-08-14 07:03:27
Fixed Australia Patch 3m and 4m unintentionally triggered a VR-to-USEM upgrade for Vulnerabilty Response version below 30. Do not install Austral...
v4.0.0 2026-06-16 16:26:25
New Certified for Australia Patch 3
v3.1.0 2026-03-12 15:57:55
New Access the network map for your OT network in the Industrial Workspace The following CMDB OT class model updates have been added: The IP Net...
v3.0.0 2025-12-11 15:30:11
Changed Minor Platform enhancements and a defect fix Minor fix on Excel Template
v2.0.9 2025-07-31 15:25:46
New Use the About Industrial Workspace page on the ServiceNow AI Platform to view the OT applications and the versions that you have installed ...
v2.0.8 2025-05-01 12:45:40
New Updated with various bug fixes
v2.0.7 2025-01-30 14:22:06
New Track your OT device data with the new Operational Technology Visibility dashboard. Group OT devices using CMDB groups to...
v2.0.4 2024-11-07 16:51:03
Fixed: Updated with various bug fixes
ID: 31eed0f72337201039e2cb0a56bf65ef · Published: Aug 2026 · Updated: Sep 09, 2026