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Digital Resilience Incident Reporting

Digital Resilience Incident Reporting

by Service-now.com

Digital Resilience Incident Reporting

0 installs 0 reviews v22.5.3 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-09-09 (0 installs)
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2026-09-09 0 -
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About

The Digital Resilience Incident Reporting (DRIR) application streamlines the case reporting process by creating assessments for regulatory reporting, assigning action tasks, determining reportability, and generating initial, intermediate, and final reports in the format specified by regulators. Using DRIR helps the team to properly document, track, and report critical incidents to authorities within the required timelines for regulatory compliance.

Key Features

The DRIR application reports cases automatically from major incidents reported in the Incident Management and Security Incident Response applications.

- Initiates a structured assessment process, including Regulatory reporting assessment to determine if the incident is reportable.
- Tracks the status of reports and assessments, ensuring timely submission and compliance with regulatory timelines.
- Uses an automated reporting workflow to generate reports within regulatory reporting timelines:
- Initial Report (within 24 hours)
- Intermediate Report (every three days until resolved)
- Final Report (within one month)

- Allows users to export incident reports in Excel and JSON format for further analysis in the format specified by regulatory authorities.

Version History (9)
v22.5.3 2026-08-07 19:28:50
Security Fixes
v22.3.0 2026-06-16 16:36:42
Adopted Smart Assessment template Version control. Fixed a few accessibility defects.  
v22.0.4 2026-08-07 20:39:02
Security Fixes
v22.0.1 2026-03-12 15:49:23
Allows users to export incident reports Json format for further analysis in the format specified by regulatory authorities.
v21.1.1 2025-12-11 12:46:41
New Ability to download the incident reports into MS Word format as per the MS word templates. Support for multiple regulations as part of the in...
v21.0.0 2025-07-31 15:55:23
Fixed App has been updated to work with latest changes in Smart Assessment Engine related to categories field.
v20.2.0 2025-06-06 01:29:09
Fixed Added/updated ACLs to prevent query range access to unauthenticated users.
v20.1.1 2025-05-01 18:50:04
Fixed: Opres Admin not able to edit the scripts DRI CIs are not copied on 'Update dependencies' click Fixed DRI download not working Missing info ...
v20.0.4 2025-01-30 15:44:12
New: Initial release
ID: d230cc39a3781210fc345c30551e6197 · Published: Aug 2026 · Updated: Sep 09, 2026