Customer Service Install Base Management
Customer Service Install base management application
0 installs
0 reviews
v4.4.1
Scoped Application
Free-ish (consumes 9 tables)
9 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2025-01-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 475 | -475 |
| 91 days of no change | ||
| 2026-01-25 | 474 | +1 |
| 9 days of no change | ||
| 2026-01-15 | 473 | +1 |
| 42 days of no change | ||
| 2025-12-03 | 472 | +1 |
| 2025-12-02 | 469 | +3 |
| 2025-12-01 | 466 | +3 |
| 1 days of no change | ||
| 2025-11-29 | 465 | +1 |
| 1 days of no change | ||
| 2025-11-27 | 463 | +2 |
| 2025-11-26 | 462 | +1 |
| 2025-11-25 | 459 | +3 |
| 1 days of no change | ||
| 2025-11-23 | 458 | +1 |
| 1 days of no change | ||
| 2025-11-21 | 455 | +3 |
| 1 days of no change | ||
| 2025-11-19 | 453 | +2 |
| 2025-11-18 | 451 | +2 |
| 2 days of no change | ||
| 2025-11-15 | 450 | +1 |
| 2025-11-14 | 447 | +3 |
| 2025-11-13 | 446 | +1 |
| 2025-11-12 | 442 | +4 |
| 2025-11-11 | 440 | +2 |
| 2025-11-10 | 439 | +1 |
| 2 days of no change | ||
| 2025-11-07 | 436 | +3 |
| 1 days of no change | ||
| 2025-11-05 | 429 | +7 |
| 2025-11-04 | 424 | +5 |
| 2025-11-03 | 420 | +4 |
| 1 days of no change | ||
| 2025-11-01 | 419 | +1 |
| 1 days of no change | ||
| 2025-10-30 | 416 | +3 |
| 2025-10-29 | 414 | +2 |
| 2025-10-28 | 411 | +3 |
| 2025-10-27 | 409 | +2 |
| 2025-10-26 | 406 | +3 |
| 2025-10-25 | 405 | +1 |
| 1 days of no change | ||
| 2025-10-23 | 401 | +4 |
| 1 days of no change | ||
| 2025-10-21 | 397 | +4 |
| 2025-10-20 | 395 | +2 |
| 2025-10-19 | 392 | +3 |
| 2025-10-18 | 391 | +1 |
| 2025-10-17 | 389 | +2 |
| 2025-10-16 | 387 | +2 |
| 2025-10-15 | 386 | +1 |
| 2025-10-14 | 384 | +2 |
| 2025-10-13 | 382 | +2 |
| 2025-10-12 | 380 | +2 |
| 2 days of no change | ||
| 2025-10-09 | 379 | +1 |
| 2025-10-08 | 378 | +1 |
| 2025-10-07 | 377 | +1 |
| 2025-10-06 | 374 | +3 |
| 2025-10-05 | 373 | +1 |
| 1 days of no change | ||
| 2025-10-03 | 370 | +3 |
| 2025-10-02 | 367 | +3 |
| 2025-10-01 | 365 | +2 |
| 2 days of no change | ||
| 2025-09-28 | 363 | +2 |
| 2025-09-27 | 362 | +1 |
| 2025-09-26 | 361 | +1 |
| 2025-09-25 | 359 | +2 |
| 2025-09-24 | 356 | +3 |
| 2025-09-23 | 354 | +2 |
| 2025-09-22 | 351 | +3 |
| 2025-09-21 | 350 | +1 |
| 1 days of no change | ||
| 2025-09-19 | 347 | +3 |
| 2025-09-18 | 341 | +6 |
| 2025-09-17 | 340 | +1 |
| 1 days of no change | ||
| 2025-09-15 | 338 | +2 |
| 2025-09-14 | 337 | +1 |
| 1 days of no change | ||
| 2025-09-12 | 336 | +1 |
| 2025-09-11 | 335 | +1 |
| 2025-09-10 | 333 | +2 |
| 2025-09-09 | 330 | +3 |
| 1 days of no change | ||
| 2025-09-07 | 328 | +2 |
| 2 days of no change | ||
| 2025-09-04 | 326 | +2 |
| 2025-09-03 | 325 | +1 |
| 2025-09-02 | 321 | +4 |
| 2025-09-01 | 320 | +1 |
| 1 days of no change | ||
| 2025-08-30 | 319 | +1 |
| 1 days of no change | ||
| 2025-08-28 | 318 | +1 |
| 1 days of no change | ||
| 2025-08-26 | 315 | +3 |
| 2025-08-25 | 314 | +1 |
| 2025-08-24 | 312 | +2 |
| 2 days of no change | ||
| 2025-08-21 | 307 | +5 |
| 2025-08-20 | 306 | +1 |
| 2025-08-19 | 301 | +5 |
| 2025-08-18 | 299 | +2 |
| 1 days of no change | ||
| 2025-08-16 | 292 | +7 |
| 2 days of no change | ||
| 2025-08-13 | 289 | +3 |
| 2025-08-12 | 287 | +2 |
| 2025-08-11 | 286 | +1 |
| 2025-08-10 | 285 | +1 |
| 2025-08-09 | 283 | +2 |
| 2025-08-08 | 281 | +2 |
| 1 days of no change | ||
| 2025-08-06 | 280 | +1 |
| 2025-08-05 | 278 | +2 |
| 2025-08-04 | 276 | +2 |
| 2025-08-03 | 272 | +4 |
| 2025-08-02 | 271 | +1 |
| 2025-08-01 | 270 | +1 |
| 2025-07-31 | 269 | +1 |
| 2025-07-30 | 268 | +1 |
| 2025-07-29 | 266 | +2 |
| 2025-07-28 | 265 | +1 |
| 2025-07-27 | 264 | +1 |
| 3 days of no change | ||
| 2025-07-23 | 260 | +4 |
| 2025-07-22 | 258 | +2 |
| 2025-07-21 | 257 | +1 |
| 2025-07-20 | 254 | +3 |
| 1 days of no change | ||
| 2025-07-18 | 253 | +1 |
| 2025-07-17 | 249 | +4 |
| 2025-07-16 | 246 | +3 |
| 2025-07-15 | 243 | +3 |
| 1 days of no change | ||
| 2025-07-13 | 239 | +4 |
| 3 days of no change | ||
| 2025-07-09 | 237 | +2 |
| 2025-07-08 | 236 | +1 |
| 2025-07-07 | 235 | +1 |
| 2025-07-06 | 233 | +2 |
| 1 days of no change | ||
| 2025-07-04 | 232 | +1 |
| 2025-07-03 | 229 | +3 |
| 2025-07-02 | 227 | +2 |
| 2025-07-01 | 224 | +3 |
| 2025-06-30 | 218 | +6 |
| 2025-06-29 | 215 | +3 |
| 1 days of no change | ||
| 2025-06-27 | 212 | +3 |
| 2025-06-26 | 210 | +2 |
| 2025-06-25 | 207 | +3 |
| 2025-06-24 | 205 | +2 |
| 2025-06-23 | 201 | +4 |
| 2025-06-22 | 199 | +2 |
| 1 days of no change | ||
| 2025-06-20 | 197 | +2 |
| 2025-06-19 | 195 | +2 |
| 2025-06-18 | 193 | +2 |
| 2025-06-17 | 190 | +3 |
| 2025-06-16 | 186 | +4 |
| 2025-06-15 | 184 | +2 |
| 2 days of no change | ||
| 2025-06-12 | 183 | +1 |
| 2025-06-11 | 182 | +1 |
| 2025-06-10 | 181 | +1 |
| 2025-06-09 | 179 | +2 |
| 2025-06-08 | 176 | +3 |
| 1 days of no change | ||
| 2025-06-06 | 174 | +2 |
| 2025-06-05 | 171 | +3 |
| 2025-06-04 | 166 | +5 |
| 2025-06-03 | 165 | +1 |
| 2025-06-02 | 163 | +2 |
| 2025-06-01 | 161 | +2 |
| 2025-05-31 | 159 | +2 |
| 2025-05-30 | 158 | +1 |
| 2025-05-29 | 156 | +2 |
| 2025-05-28 | 155 | +1 |
| 2025-05-27 | 153 | +2 |
| 2025-05-26 | 151 | +2 |
| 2025-05-25 | 150 | +1 |
| 2 days of no change | ||
| 2025-05-22 | 147 | +3 |
| 2025-05-21 | 146 | +1 |
| 2025-05-20 | 145 | +1 |
| 1 days of no change | ||
| 2025-05-18 | 141 | +4 |
| 2025-05-17 | 140 | +1 |
| 2025-05-16 | 137 | +3 |
| 2025-05-15 | 135 | +2 |
| 2025-05-14 | 133 | +2 |
| 2025-05-13 | 130 | +3 |
| 2025-05-12 | 128 | +2 |
| 1 days of no change | ||
| 2025-05-10 | 126 | +2 |
| 2025-05-09 | 125 | +1 |
| 2025-05-08 | 124 | +1 |
| 2025-05-07 | 123 | +1 |
| 2025-05-06 | 121 | +2 |
| 2025-05-05 | 114 | +7 |
| 2025-05-04 | 109 | +5 |
| 1 days of no change | ||
| 2025-05-02 | 107 | +2 |
| 2025-05-01 | 104 | +3 |
| 2025-04-30 | 99 | +5 |
| 2025-04-29 | 95 | +4 |
| 2025-04-28 | 94 | +1 |
| 1 days of no change | ||
| 2025-04-26 | 93 | +1 |
| 2025-04-25 | 92 | +1 |
| 2025-04-24 | 90 | +2 |
| 2025-04-23 | 89 | +1 |
| 2025-04-22 | 88 | +1 |
| 2025-04-21 | 86 | +2 |
| 1 days of no change | ||
| 2025-04-19 | 85 | +1 |
| 1 days of no change | ||
| 2025-04-17 | 83 | +2 |
| 2025-04-16 | 80 | +3 |
| 1 days of no change | ||
| 2025-04-14 | 76 | +4 |
| 2025-04-13 | 75 | +1 |
| 1 days of no change | ||
| 2025-04-11 | 74 | +1 |
| 2025-04-10 | 71 | +3 |
| 1 days of no change | ||
| 2025-04-08 | 64 | +7 |
| 2025-04-07 | 62 | +2 |
| 2 days of no change | ||
| 2025-04-04 | 59 | +3 |
| 2025-04-03 | 55 | +4 |
| 2025-04-02 | 54 | +1 |
| 2025-04-01 | 52 | +2 |
| 4 days of no change | ||
| 2025-03-27 | 51 | +1 |
| 1 days of no change | ||
| 2025-03-25 | 48 | +3 |
| 2025-03-24 | 47 | +1 |
| 2025-03-23 | 46 | +1 |
| 1 days of no change | ||
| 2025-03-21 | 45 | +1 |
| 2 days of no change | ||
| 2025-03-18 | 41 | +4 |
| 2025-03-17 | 39 | +2 |
| 2025-03-16 | 37 | +2 |
| 2025-03-15 | 36 | +1 |
| 2 days of no change | ||
| 2025-03-12 | 35 | +1 |
| 2025-03-11 | 32 | +3 |
| 2025-03-10 | 31 | +1 |
| 2025-03-09 | 30 | +1 |
| 3 days of no change | ||
| 2025-03-05 | 28 | +2 |
| 1 days of no change | ||
| 2025-03-03 | 26 | +2 |
| 2025-03-02 | 24 | +2 |
| 2025-03-01 | 23 | +1 |
| 1 days of no change | ||
| 2025-02-27 | 22 | +1 |
| 2025-02-26 | 20 | +2 |
| 2 days of no change | ||
| 2025-02-23 | 18 | +2 |
| 1 days of no change | ||
| 2025-02-21 | 17 | +1 |
| 2025-02-20 | 14 | +3 |
| 2 days of no change | ||
| 2025-02-17 | 12 | +2 |
| 3 days of no change | ||
| 2025-02-13 | 9 | +3 |
| 4 days of no change | ||
| 2025-02-08 | 8 | +1 |
| 2 days of no change | ||
| 2025-02-05 | 7 | +1 |
| 2025-02-04 | 6 | +1 |
| 2025-02-03 | 5 | +1 |
| 2 days of no change | ||
| 2025-01-31 | 4 | +1 |
| 2025-01-30 | 0 | +4 |
About
Manage and track end to end install base management though sales and post sales support to enable customers to capture the current state of their install base and establish the relationship to any downstream entities that might impact their functioning.
Key Features
- Tracking the products and services that have been purchased by a customer.
- Upselling and cross-selling other products from your product catalog. By knowing which products the customer already has installed makes it easier to upsell and cross-sell other products.
- Knowing how the product is being used makes it easier for the field technician to service the product.
- Fixing issues more quickly leads to a great customer experience.
- Keeping a record of the installed base items
Version History (12)
v4.9.2
2026-08-07 19:24:57
New
Service Location Managers can now access the Install Base Actions widget directly from the Buyer Location Service Portal, enabling acti...
v4.8.1
2026-06-16 16:53:59
New
Added a new action on the Install Base and Sold Product records to associate a buyer-organization member. This is available only when the Bus...
v4.7.0
2026-05-05 14:47:29
New
None
Changed
Data model: Added a new field, buyer_organization_member, to Sold Products and Install Base Items on both lists and forms.
Im...
v4.5.0
2026-03-12 16:59:06
New Data model changes to support related pricing in sold products.
Added a new field 'Derived price' on the sold product tab...
v4.4.1
2026-02-06 01:49:35
New
Reference added to support Billing Accounts for sold products.
Changed
Enhanced sold product workflows to honour the start an...
v4.2.1
2026-01-20 15:29:36
New
None
Changed
Minor security defect fixes and enhacements
Fixed
None
Removed
None
v4.1.0
2025-12-11 14:13:59
New
None
Changed
Minor enhancements
Split from and Split from root to track lineage during upsells, downsells, and expiration date changes en...
v4.0.0
2025-10-14 16:06:18
New:
Support to launch Advanced Configurator
v3.2.0
2025-07-31 15:53:52
New
Support to capture provider service organization and unique identifier on the install base item table
Support to capture pricing information a...
v3.1.2
2025-06-06 01:49:26
Minor bug fixes
+ 2 more versions
ID: 7f1fc05477122300d7159b71a91061b7 · Published: Aug 2026 · Updated: Sep 09, 2026