Customer Service Install Base Characteristics
Customer service Install Base characteristics
0 installs
0 reviews
v2.4.0
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2025-01-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 25 | -25 |
| 144 days of no change | ||
| 2025-12-03 | 24 | +1 |
| 2025-12-02 | 23 | +1 |
| 10 days of no change | ||
| 2025-11-21 | 22 | +1 |
| 8 days of no change | ||
| 2025-11-12 | 21 | +1 |
| 2025-11-11 | 20 | +1 |
| 5 days of no change | ||
| 2025-11-05 | 19 | +1 |
| 2025-11-04 | 18 | +1 |
| 13 days of no change | ||
| 2025-10-21 | 17 | +1 |
| 14 days of no change | ||
| 2025-10-06 | 16 | +1 |
| 4 days of no change | ||
| 2025-10-01 | 15 | +1 |
| 6 days of no change | ||
| 2025-09-24 | 14 | +1 |
| 8 days of no change | ||
| 2025-09-15 | 12 | +2 |
| 5 days of no change | ||
| 2025-09-09 | 11 | +1 |
| 30 days of no change | ||
| 2025-08-09 | 10 | +1 |
| 5 days of no change | ||
| 2025-08-03 | 9 | +1 |
| 12 days of no change | ||
| 2025-07-21 | 8 | +1 |
| 4 days of no change | ||
| 2025-07-16 | 6 | +2 |
| 2 days of no change | ||
| 2025-07-13 | 5 | +1 |
| 11 days of no change | ||
| 2025-07-01 | 4 | +1 |
| 14 days of no change | ||
| 2025-06-16 | 3 | +1 |
| 21 days of no change | ||
| 2025-05-25 | 2 | +1 |
| 2 days of no change | ||
| 2025-05-22 | 1 | +1 |
| 21 days of no change | ||
| 2025-04-30 | 0 | +1 |
About
Install base characteristics enables customers to capture characteristics for their install bases.
Key Features
- Install base characteristics enable flows like case management, field service management, planned maintenance, and reactive service requirements to occur on a schedule.
- Some install base characteristics are configurable and vary from product to product.
- The product model characteristics are non-configurable and are directly taken from the product model that is associated with the install base item.
Version History (6)
v2.4.0
2026-06-16 16:52:55
New
None
Changed
Enhanced security by strengthening ACLs on the Install Base characteristics table.
Fixed
None
Removed
None
v2.3.0
2026-03-12 17:00:38
New
None
Changed
Minor enhancements
Fixed
None
Removed
None
v2.2.1
2025-12-11 14:13:39
New
None
Changed
Minor defect fixes
Fixed
None
Removed
None
v2.2.0
2025-11-06 13:58:54
New
NA
Changed
NA
Fixed
Minor enhancements - Added a esm_agent role to read the install base characteristics records.
Removed
NA
v2.1.0
2025-05-01 14:47:05
New
NA
ChangedNA
Fixed
Minor enhancements
Removed
NA
v2.0.1
2025-01-30 16:13:54
Install base characteristics is available as a store application
ID: 8f68c08b43a521102fe3700999b8f2eb · Published: Jun 2026 · Updated: Sep 09, 2026