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Care Team Portal

Care Team Portal

by Service-now.com

Streamlined support starts with the Care Team Portal.

0 installs 0 reviews v2.4.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 8 -8
187 days of no change
2025-10-21 7 +1
7 days of no change
2025-10-13 6 +1
49 days of no change
2025-08-24 5 +1
2 days of no change
2025-08-21 4 +1
20 days of no change
2025-07-31 3 +1
12 days of no change
2025-07-18 2 +1
11 days of no change
2025-07-06 1 +1
102 days of no change
2025-03-25 0 +1

About

The Care Team Portal provides a responsive portal experience that can be used by care teams in the hospitals to report and track issues for support services departments. This experience can be used on a standalone portal or embedded in EMR systems.

Key Features

- Visibility across the care team for all cases Healthcare Operations case types requested by the team.
- Ability to add and remove members from the care team.
- Ability to be embedded within Epic to eliminate the need to launch a browser separately.
- Ability to capture parameters from Epic to store on the case to enhance the data provided to IT.

Version History (7)
v2.4.0 2026-07-09 16:56:36
Care Team Portal (sn_cto_sp) v2.4.0 / Care Team Mobile (sn_cto_mobile) v1.3.0 This release includes internal platform improvements and maintenance...
v2.3.0 2026-06-16 16:26:43
This release delivers a menu visibility and layout fix, platform-wide accessibility (WCAG 2.2 AA, 400% zoom/reflow), and security-directive access-...
v2.2.0 2026-03-12 16:13:14
Fixed: Catalog Access Fix: Fixed catalog and category access for care team members when the glide.sc.use_user_criteria property is disabled. ...
v2.1.0 2025-12-11 14:26:53
Fixed The process for embedding Care Team Portal into your EMR system has been streamlined to enable more efficient launch context configuration. ...
v2.0.0 2025-07-31 16:38:18
New Added Care Team Portal support for: Care Team Operations for Facilities Care Team Operations for Environmental Services
v1.2.0 2025-05-01 12:55:10
Changed Service Catalog Enhancements Record producers were moved into their respective service catalogs specific to their scoped apps.
v1.0.1 2025-01-30 16:33:28
Visibility across the care team for all cases Healthcare Operations case types requested by the team. Ability to add and remove members from the c...
ID: 5986c2f3ff230210b536dff6cddcbd2e · Published: Jul 2026 · Updated: Sep 09, 2026