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Healthcare Operations Core

Healthcare Operations Core

by Service-now.com

Collaborate, automate, and elevate your hospital operations.

0 installs 0 reviews v2.6.0 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 8 -8
187 days of no change
2025-10-21 7 +1
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2025-10-13 6 +1
49 days of no change
2025-08-24 5 +1
2 days of no change
2025-08-21 4 +1
20 days of no change
2025-07-31 3 +1
12 days of no change
2025-07-18 2 +1
11 days of no change
2025-07-06 1 +1
102 days of no change
2025-03-25 0 +1

About

The ServiceNow® Healthcare Operations Core application provides the foundation to enable healthcare providers to streamline and automate their operations.

Key Features

- Care Team Portal
- Create requests for supporting service departments and maintain visibility into all requests created by you or your team. This experience can be used on a standalone portal or embedded in EMR systems.

- Healthcare Operations Case
- Create and customize cases for supporting service departments that can be used within the Care Team Portal.

- Healthcare organization admin experience
- Create healthcare organizations and hierarchies, add or edit members, and automatically create associated Service Model Foundation records (internal business locations).

Version History (7)
v2.6.0 2026-07-09 16:56:37
Healthcare Operations Core (sn_hco) v2.6.0 — Fixed Localization fix: corrected hardcoded strings for "Request help and report issues for your unit...
v2.5.0 2026-06-16 16:26:44
This release delivers platform-wide accessibility (WCAG 2.2 AA), security-directive access-control hardening, and a role-inheritance correction for...
v2.3.0 2026-03-12 16:13:13
Fixed: The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include ...
v2.1.0 2025-12-11 14:26:55
New Leverage the streamlined launch context when embedding Care Team Portal into electronic medical record (EMR) systems. Assign roles and respons...
v2.0.0 2025-07-31 16:39:55
Changed Minor enhancements were made to UI Actions, UI Policies, and client scripts in support of the new Care Team Operations for Facilities and...
v1.2.0 2025-05-01 12:55:09
Changed The HCO core admin role has been granted the view_changer role.
v1.0.0 2025-01-30 16:37:19
Gain visibility into operational cases that are related to your care team and create support requests using the Care Team Portal. Expand oper...
ID: 26e883a87f111210c9cbd7d01d866554 · Published: Jul 2026 · Updated: Sep 09, 2026