Recommended Actions for OTSM
Recommended Actions for OTSM allows you to leverage real-time actionable recommendations to improve incident resolution times
0 installs
0 reviews
v3.1.0
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2025-01-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 2 | -2 |
| 290 days of no change | ||
| 2025-07-10 | 1 | +1 |
| 113 days of no change | ||
| 2025-03-18 | 0 | +1 |
About
Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations for speeding up the triaging process and resolving issues quickly across various records in the including Operational Technology (OT) incidents.
Key Features
Recommendations appear as actionable real-time recommendations in the side panel while updating or creating OT incident records in the Industrial Workspace. You can access recommendations in the Industrial Workspace by selecting the Recommendations icon in the side panel.
Version History (3)
v3.1.0
2026-03-12 16:11:09
New
With the AI Enhanced Recommended Actions for OTSM, you can contextualize documents uploaded from SharePoint Online using the external content...
v3.0.0
2025-12-11 15:21:11
New
Certified for Zurich
v1.0.1
2025-07-31 16:13:32
New
Use recommended actions when managing your OT incidents to display relevant actions that can help resolve your incidents. ...
ID: 86fce5f153041210557fddeeff7b1220 · Published: Mar 2026 · Updated: Sep 09, 2026