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Synthetic Monitoring

Synthetic Monitoring

by Service-now.com

Ensure flawless digital experiences with proactive performance insights through synthetic monitoring.

0 installs 0 reviews v1.9.4 Scoped Application Free-ish (consumes 16 tables) 16 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-02 Latest: 2026-11-01 (0 installs)
View Install Data
Date Install Count Change
2026-11-01 0 -
187 days of no change
2026-04-27 11 -11
143 days of no change
2025-12-04 10 +1
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2025-11-04 9 +1
41 days of no change
2025-09-23 8 +1
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2025-07-08 7 +1
25 days of no change
2025-06-12 6 +1
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2025-05-12 5 +1
2 days of no change
2025-05-09 4 +1
15 days of no change
2025-04-23 3 +1
12 days of no change
2025-04-10 2 +1
69 days of no change
2025-01-30 1 +1

About

This patch release addresses identified security, compliance, and platform directives for Synthetic Monitoring. It includes fixes for vulnerable libraries, data model and read-only field requirements, API access controls, MID Server security and ECC Queue authorization, API Insight data handling, and Synthetic Monitor status display. These updates improve the application's security, compliance, and platform alignment without introducing new monitoring capabilities.

Key Features

- Create and manage synthetic tests to replicate end-user transactions for critical services.
- Get real-time notifications for performance degradations or outages before they impact users.
- See related services for synthetic tests to determine incident impact. 
- Visualize synthetic test results, track KPIs, and share insights with stakeholders.

Version History (13)
v1.9.4 2026-10-08 17:08:10
  Changed Synthetic Monitoring is updated to address platform and compliance requirements that include alignment with data model and read-onl...
v1.9.2 2026-09-10 19:26:39
New Synthetic monitoring now supports multiple Application Services per check. Admins can associate a single HTTP endpoint or API with several app...
v1.8.0 2026-08-07 19:49:08
  New Create synthetic monitors for APIs discovered using API Insights Synthetic Monitoring now supports creating and managing monitors for ...
v1.7.1 2026-07-09 17:08:05
    New • Synthetic Monitoring now supports JWT authentication and unified secrets gateway for MID Server compliance. All monitor typ...
v1.6.0 2026-06-16 16:55:57
Synthetic Monitoring -- Defect Fixes Usability Alerts tab controls (Edit, Export, Personalized Fields) are now fully responsive. Express List sear...
v1.5.1 2026-03-12 15:52:09
NewREST API for Monitor ManagementCreate, update, and manage synthetic monitors through REST API with support for both JSON and CSV formats. • Impo...
v1.4.4 2025-12-11 11:17:02
New Faster troubleshooting with full alert context You can now view the complete alert history for any monitor and dive directly into each alert’...
v1.3.2 2025-10-30 08:29:13
Fixed: Missing additional info in generated events
v1.3.1 2025-07-31 16:23:38
New: Run Tests from Your Existing MID Server Execute synthetic HTTP checks directly from your MID Server--no need for additional infrastructure li...
v1.2.4 2025-06-06 01:48:17
New: Synthetic Data integration with Service Observability dashboards: Synthetic monitoring data can now be integrated into Service Observability...

+ 3 more versions

ID: 16ade75aa323021035ce4514d31e61aa · Published: Oct 2026 · Updated: Nov 01, 2026