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Synthetic Monitoring

Synthetic Monitoring

by Service-now.com

Ensure flawless digital experiences with proactive performance insights through synthetic monitoring.

0 installs 0 reviews v1.8.0 Scoped Application Free-ish (consumes 16 tables) 16 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-02 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -
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2026-04-27 11 -11
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2025-01-30 1 +1

About

The synthetic monitoring application empowers organizations to proactively manage and enhance the performance and availability of critical services. By simulating user transactions on API endpoints, this solution identifies performance bottlenecks, ensures uptime, and optimizes user experiences.

Key Features

- Create and manage synthetic tests to replicate end-user transactions for critical services.
- Get real-time notifications for performance degradations or outages before they impact users.
- See related services for synthetic tests to determine incident impact. 
- Visualize synthetic test results, track KPIs, and share insights with stakeholders.

Version History (11)
v1.8.0 2026-08-07 19:49:08
  New Create synthetic monitors for APIs discovered using API Insights Synthetic Monitoring now supports creating and managing monitors for ...
v1.7.1 2026-07-09 17:08:05
    New • Synthetic Monitoring now supports JWT authentication and unified secrets gateway for MID Server compliance. All monitor typ...
v1.6.0 2026-06-16 16:55:57
Synthetic Monitoring -- Defect Fixes Usability Alerts tab controls (Edit, Export, Personalized Fields) are now fully responsive. Express List sear...
v1.5.1 2026-03-12 15:52:09
NewREST API for Monitor ManagementCreate, update, and manage synthetic monitors through REST API with support for both JSON and CSV formats. • Impo...
v1.4.4 2025-12-11 11:17:02
New Faster troubleshooting with full alert context You can now view the complete alert history for any monitor and dive directly into each alert’...
v1.3.2 2025-10-30 08:29:13
Fixed: Missing additional info in generated events
v1.3.1 2025-07-31 16:23:38
New: Run Tests from Your Existing MID Server Execute synthetic HTTP checks directly from your MID Server--no need for additional infrastructure li...
v1.2.4 2025-06-06 01:48:17
New: Synthetic Data integration with Service Observability dashboards: Synthetic monitoring data can now be integrated into Service Observability...
v1.2.3 2025-05-01 14:35:42
We’re excited to announce a new release of the Synthetic Monitoring App with powerful enhancements designed to improve performance, flexibility, an...
v1.0.1 2025-03-12 12:04:55
For this release, the name of the app has changed from SOW Synthetic Monitoring to Synthetic Monitoring. 

+ 1 more versions

ID: 16ade75aa323021035ce4514d31e61aa · Published: Aug 2026 · Updated: Sep 09, 2026