The Email Parser Application allows platform administrators to effortlessly set up rules to parse email content and dynamically populate various records. It effectively addresses common use cases such as:

- Ticket Routing
- Ticket Categorization
- Ticket Prioritization

for tickets generated through emails.

This application significantly reduces the effort, time, skills, and resources needed to build email inbound rules for diverse scenarios, as the rules are configurable and easy to maintain.

- Configurable solution to parse email based on various combinations.
- Ability to configure keywords-based rules.
- Ability to configure sender-based rules.
- Differenet rules can have different weighhtage.
- Ability to attach templates to specify the tranformation.