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v1.0.0
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First tracked: 2025-01-02
Latest: 2025-04-22 (0 installs)
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| Date | Install Count | Change |
|---|---|---|
| 2025-04-22 | 0 | - |
About
Provides actions to integrate ServiceNow Chat and Messaging to Genesys Cloud Routing Platform.
Key Features
* Spoke Action to invoke routing requests for Genesys Cloud Routing Platform
* Fetch Queue and Skills
Version History (1)
v1.0.0
2024-11-07 12:43:10
New in this release:
Spoke Actions to perform
Create inbound conversation
Get Genesys Cloud ConversationID to sync to ServiceNow Interactio...
ID: 834fc5f4eb5dce103f1bf6dacad0cdc4 · Published: Nov 2024 · Updated: Apr 22, 2025