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Integration Core with Genesys Cloud
Accelerate Integration to Genesys Cloud Routing Platform
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v1.0.0
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First tracked: 2025-01-02
Latest: 2025-04-22 (0 installs)
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| Date | Install Count | Change |
|---|---|---|
| 2025-04-22 | 0 | - |
About
Core Integration Components for unifying routing of ServiceNow chat and messaging on Genesys Cloud Routing Platform
Key Features
Core integration components to set up chat and messaging for external routing on Genesys Cloud routing platform
Version History (1)
v1.0.0
2024-11-07 12:44:31
New in this release:
Presence State mapping for Agents
Provider record for Genesys Cloud
Channel record for Genesys Cloud
Subflows for importing s...
ID: 934dba9993cb4210d72e39797bba1093 · Published: Nov 2024 · Updated: Apr 22, 2025