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KPI Framework

KPI Framework

by Service-now.com

Collaborate with suppliers, manage supplier relationships, and monitor risk, compliance, and performance across the supplier lifecycle.

0 installs 0 reviews v6.1.0 Scoped Application Free-ish (consumes 13 tables) 13 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-02 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 7 -7
179 days of no change
2025-10-29 6 +1
4 days of no change
2025-10-24 5 +1
190 days of no change
2025-04-16 4 +1
55 days of no change
2025-02-19 3 +1
16 days of no change
2025-02-02 2 +1
5 days of no change
2025-01-27 1 +1

About

Performance framework to support the process of evaluation, measurement, and continuous improvement of suppliers.

Key Features

- Ability to create and define KPIs
- Ability to collect KPIs from internal and external (suppliers) stakeholders
- Ability to analyze and visualize the results

Version History (7)
v6.1.0 2026-06-16 17:03:34
Fixed: Performance enhancement for supplier overall dashboard Fixed domain and score calculation
v6.0.4 2026-06-16 17:03:27
Fixed: Performance enhancement for supplier overall dashboard Fixed domain and score calculation
v6.0.1 2026-03-12 15:42:50
New Action Plans in Related Work Tab: Action plans are now surfaced directly in the Related Work tab of the supplier record, eliminating the need...
v5.0.0 2025-12-11 12:11:03
New Automated KPIs The automated KPI collection system improves SLO performance by seamlessly managing performance monitoring by: Automated Dat...
v4.0.0 2025-07-31 16:20:49
Fixed: Minor fixes
v3.0.0 2025-05-01 14:03:21
Action Plan: Addresses performance gap by creating action plans link to under performing KPIs enabling visual tracking of milestones and tasks. Mu...
v2.0.0 2025-01-30 16:43:29
New: Ability to create KPIs without using KPI templates Fixed: Minor fixes

Support

ID: 1229ffba60f50210f8777f977d908684 · Published: Jun 2026 · Updated: Sep 09, 2026