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Supplier Relationship and Performance Management

Supplier Relationship and Performance Management

by Service-now.com

Collaborate with suppliers, manage supplier relationships, and monitor risk, compliance, and performance across the supplier lifecycle.

0 installs 0 reviews v10.0.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2025-01-02 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 5 -5
178 days of no change
2025-10-30 4 +1
5 days of no change
2025-10-24 3 +1
190 days of no change
2025-04-16 2 +1
78 days of no change
2025-01-27 1 +1

About

Supplier performance framework to create and manage KPIs for suppliers.

Key Features

**Supplier KPI Management:** Create and manage KPIs for suppliers. Use segmentation rules to automate KPI creation.

**Supplier Performance Dashboard:** Performance overview of suppliers with overall, domain, and KPI-level scores.

Version History (10)
v10.0.0 2026-06-16 17:09:17
New: Enhanced Smart Assessments UI flow for better user experience. Improved assessment cancellation handling and resolved related errors. Change...
v7.0.0 2026-06-16 17:43:41
New: Enhanced Smart Assessments UI flow for better user experience. Improved assessment cancellation handling and resolved related errors. Change...
v6.0.0 2026-03-12 15:57:36
New Gen-AI powered supplier performance summarisation: Introduces AI-generated summary of supplier performance scores using available KPI data, v...
v5.0.0 2025-12-11 12:10:20
New Automated KPIs The automated KPI collection system improves SLO performance by enabling you to seamlessly manage performance monitoring by: ...
v4.9.1 2026-06-16 17:08:20
New: Enhanced Smart Assessments UI flow for better user experience. Improved assessment cancellation handling and resolved related errors. Change...
v4.6.0 2026-03-12 15:57:29
New Gen-AI powered supplier performance summarisation: Introduces AI-generated summary of supplier performance scores using available KPI data, v...
v4.2.0 2025-12-11 12:10:29
New Automated KPIs The automated KPI collection system improves SLO performance. You can now seamlessly manage performance monitoring by: Autom...
v4.0.0 2025-07-31 15:59:44
Fixed:  Minor Fixes
v3.0.0 2025-05-01 14:04:59
Multiple dimension KPI's: Create supplier-level and contract-level KPIs using KPI templates to measure supplier performance. Contract-level KPIs ar...
v2.0.0 2025-01-30 16:45:47
New: Ability to create KPIs for suppliers without using KPI templates Fixed: Minor fixes

Support

ID: 589a4daf43880210e8748f573fb8f25f · Published: Jun 2026 · Updated: Sep 09, 2026