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Dell Technologies Digital Services Management with ServiceNow

Dell Technologies Digital Services Management with ServiceNow

by Dell Global BV

As a ServiceNow services partner, Dell Technologies elevates your implementation beyond the basics to gain the full benefits of automation, experience and operations for your organization.

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First tracked: 2025-01-02 Latest: 2026-08-20 (0 installs)
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About

_Dell Services unlocks the full value of your ServiceNow investments by accelerating the efficiency and innovation of your workplace services, delivering tailored experiences, automated workflows, and intelligent operations._

Results/Outcomes:

- **Digital Servic** es Marketplace experience to drive self-service consumption and adoption of enterprise standards and services.
- Workflow and Automation to re-imagine processes, improve velocity, and reduce manual efforts and errors.
- Intelligent Operations to enable data-driven operational decisions and AI insights and actions.

Key Features

Functional Features:

- Consumer-grade, personalized Digital Services Marketplace experience and catalog
- Workflow and Automation with end-to-end fulfillment
- Data-driven operations to unlock better visibility and enable AI insights/actions

Technical Features:

- Employee Center portal with outcome-based experiences
- Re-imagined ITSM process and use of Integration Hub, API integration, and/or IaC integration
- Discovery, Service Mapping, CMDB health and more

ID: 8bf178aa1b7d9a101476a755604bcb31 · Updated: Aug 20, 2026